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sanjeev_hansanur's avatar
sanjeev_hansanur
Explorer | Level 4
3 years ago

Exception in 2/files/download: "unsupported_file"

We are trying read content of paper file, getting below exception com.dropbox.core.v2.files.DownloadErrorException: Exception in 2/files/download: "unsupported_file" at com.dropbox.core.v2.files.D...
API
mansi2821's avatar
mansi2821
Explorer | Level 4

hy Здравко 

 

What i meant is i have paper doc in my dropbox account and when i try to download those documents using dropboxClient.Files.DownloadAsync()

i am facing error 

 

System.AggregateException: One or more errors occurred. ---> Dropbox.Api.ApiException`1[Dropbox.Api.Files.DownloadError]: unsupported_file/..
at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendDownloadRequestAsync>d__15`3.MoveNext()
--- End of inner exception stack trace ---
at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification)
at InfinniumDropBoxConsumer.Business.InfinniumDropBoxConsumer.DownloadFile(DocumentDetailFromConnector documentDetail, Boolean dataInsight, DateTime modifiedDate, Int32 retry)
---> (Inner Exception #0) Dropbox.Api.ApiException`1[Dropbox.Api.Files.DownloadError]: unsupported_file/..
at Dropbox.Api.DropboxRequestHandler.<Dropbox-Api-Stone-ITransport-SendDownloadRequestAsync>d__15`3.MoveNext(); Request Id: eda9da2f079140abbcf8c81f907debd9<---

 

is there a way i can download these documents 

Здравко's avatar
Здравко
Legendary | Level 20
3 years ago
mansi2821 wrote:

...

is there a way i can download these documents 

You didn't post particular file metadata, but file type, you're referring to, is not usually downloadable, so:

Direct download - No.

Export - Yes. 😉

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    mansi2821 I see you've also posted this in a new thread, so I'll follow up with you there.

     

    For future reference, please note it is not necessary to post the same question in multiple threads.

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