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tronclue's avatar
tronclue
Explorer | Level 4
3 years ago

Error downloading files using the dropbox library in python

Hi,

I am trying to access the files in my shared folder (which I mount) using the python library. I keep getting the following error - dropbox.exceptions.BadInputError: BadInputError('xxxxxxxx', 'Error in call to API function "files/download": Must provide HTTP header "Dropbox-API-Arg" or URL parameter "arg".')

I am sure that I am using this correctly because it used to work till a couple of days ago. What would be the problem?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    Hi tronclue, thanks for bringing this to our attention.

    Just for clarification, are you accessing the Dropbox folder using the Dropbox API itself, or is Python accessing the local folder?

    This will help me to assist further!
    • tronclue's avatar
      tronclue
      Explorer | Level 4

      I am using the dropbox API. To be specific, I am using the function:

      dropbox.dropbox_client.Dropbox.files_download(path = xxx)

      I was able to get the list the files using the Dropbox object but downloading caused errors while using the same object. I've also tried it with a new oauth token, but no progress on that end.

       

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        Thanks for the info, I'll move this thread to the appropriate forum for more specialist support.
  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the report. This doesn't seem to reproduce for me though, so can you share:

    • the version number of the Python SDK you're using
    • the rest of the relevant code, e.g., how you're building your 'Dropbox' client object (but don't include your access/refresh token)
    • a sample 'path' value
    • several sample request IDs for these failures (the random 32 character string shown in the error object)

    Feel free to open an API ticket if you'd prefer to share privately.

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