You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
thelwang
7 years agoHelpful | Level 7
dropbox API call upload limits! confirming some things and feedback
EDIT2 (2021): I posted a follow up question as a reply here. Seeking clarification around the different API limits between different types of Dropbox account and the very confusing plans comparison ...
- 5 years ago
Hi all
I know this is a very old thread but just wanted to update it as I came across is when I performed a search.
Dropbox has now increased in API limits to 1 Billion calls on it's business teams.
https://www.dropbox.com/business/plans-comparison
This should be more than enough to get all your data into Dropbox as fast as possible.
Greg-DB
Dropbox Staff
The Dropbox API does have a general rate limiting system that applies to all account types and API calls, but I don't have any specific numbers to share for that, such as the maximum number of calls. This system does not have a strict maximum number exactly, but rather operates on the basis of the rate of calls, i.e., the number of calls per time period per user. Also note that not all 429s and 503s indicate explicit rate limiting, but in any case that you get a 429 or 503 the best practice is to retry the request, respecting the Retry-After header if given in the response, or using an exponential back-off, if not. I recommend referring to the error documentation and Error Handling Guide, as well as the Performance Guide for more information.
In addition to that general limit though, there is also a specific limit for upload calls to some Dropbox Business team plans of "1 billion API calls/month" for "data transport" noted here. This is a limit on the number of upload API calls that can be made per team per month, for certain Dropbox Business team plans only. This only applies to upload calls, and not other types of calls. You can find more information on this limit in the developer documentation here.
Additionally, as you mentioned, some types of apps (sometimes called "team-linked") can only be linked to teams, not individual accounts, so they can't be accessed by non-team accounts at all, since they offer functionality that only applies to teams. "User-linked" apps can be connected to any account type.
I see that some of these rows could be more clearly described/labeled on that page, so I'll ask the team to see if we can clarify that somehow.
thelwang
3 years agoHelpful | Level 7
Greg-DB thank you very much for the detailed replied.
Also I just noticed that my screenshot from before is now out of date and the current page shows all plans as having unlimited access to productivity apps! This is far less confusing and maps to my understanding of reality.
The '1 billion API calls/month' part is still a bit odd... since for the non-business plans there's no limit on data transport partner API calls. But it is technically correct (the best kind) that the business plans have a 1 billion call limit and the others don't! Definitely not as confusing as the other thing that's now fixed. (and it seems meaningless to individual users anyway since to even hit a billion/month that'd require 385/requests a second for 30 days and individual users/apps would hit another more general rate limit long before that)
So cool seeing feedback on a product like Dropbox actually having an effect on the world. (if it was me at all, that is)
Thanks again.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,882 PostsLatest Activity: 18 hours agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!