You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Roman_argon
6 years agoExplorer | Level 4
Download failed when I use method save_url
Hi! I want to upload file to my dropbox with URL. I use swift and method: client.files.saveUrl(path: pathDropbox, url: "https://www.google.com/imgres?imgurl=ht..... ").response.... I get response...
Roman_argon
Explorer | Level 4
Thank you for the quick help! It really was my mistake and now everything works.
But I have another problem - I get "download failed" when I try to load a big file(about 200 Mb). Are there some limits on the size of a file that I want to load?
Greg-DB
6 years agoDropbox Staff
Roman_argon There isn't a file size limit exactly, but there is a time limit. The transfer has to complete within 5 minutes. Is the job taking more than 5 minutes in this case?
- Roman_argon6 years agoExplorer | Level 4
Unfortunately no. For example, when I use URL on file that has 72 Mb size I get next responses:
1) job_id%: YB64oiAB.....2) {
".tag" = "in_progress";
} (I get it 56 times)
3){
"client_modified" = "2019-05-14T07:03:24Z";
"content_hash" = 4037d00b191afe414538970d5b165ddfa8696dd2c4209940fb4fdc064ae6dd4f;
id = "id:BMvdcsqw6EAAAAAAAAABMg";
name = "\U0420\U0430\U0437\U044a\U0435\U0437\U0434 18\U043a\U043c. \U041f\U0440\U0438\U043d\U0446\U0438\U043f\U0438\U0430\U043b\U044c\U043d\U044b\U0435 \U0441\U0445\U0435\U043c\U044b.pdf";
"path_display" = "/\U0420\U0430\U0437\U044a\U0435\U0437\U0434 18\U043a\U043c. \U041f\U0440\U0438\U043d\U0446\U0438\U043f\U0438\U0430\U043b\U044c\U043d\U044b\U0435 \U0441\U0445\U0435\U043c\U044b.pdf";
"path_lower" = "/\U0440\U0430\U0437\U044a\U0435\U0437\U0434 18\U043a\U043c. \U043f\U0440\U0438\U043d\U0446\U0438\U043f\U0438\U0430\U043b\U044c\U043d\U044b\U0435 \U0441\U0445\U0435\U043c\U044b.pdf";
rev = 3443ae3b3d7;
"server_modified" = "2019-05-14T07:03:34Z";
size = 74214029;
}
All of this takes only 25 seconds.
But when I use URL on file that has 139 Mb size I get next responses:
1) job_id%:YB64oiABCYAA.....
2)2) {
".tag" = "in_progress";
} (I get it only 1 time)
3) And immediately I get:{
".tag" = failed;
failed = {
".tag" = "download_failed";
};
}
All of this takes 3 seconds. I have the same problems with all files that have size more than 100 Mb
- Greg-DB6 years agoDropbox Staff
I just tried this and successfully saved a 200 MB file, so it sounds like there may be something specific to the URLs you're using.
Would you be able to share a sample URL that's failing like this so we can look into it? Feel free to open an API ticket if you'd prefer to share privately.
About Dropbox API Support & Feedback
Find help with the Dropbox API from other developers.
5,915 PostsLatest Activity: 2 days agoIf you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!