You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

marcus27's avatar
marcus27
Explorer | Level 3
6 months ago

bring back long term access tokens...

I am fairly new to dropbox and I find it amazing for manging videos etc. 
I have a client that uses dropbox and wants to continue to do so (don't blame them) but the learning curve in the API for uploading/downloading videos is huge. 
I was able to use the Short Lived access code to upload videos pretty easily, but at the time didn't realise that sl. meant 4 hours... which from an application point of view is useless.

I don't understand why dropbox can't provide a "Long Term" access token that works similar to the Short Lived access token. 
They way it is now is a pain for a developer trying to support a specific dropbox customer enable an app designed for that customer alone.

If there does have to be this "refresh token" to regen a new access token every 4 hours, allow the customer to just see the "refresh token" on their app page under their App Key and Secret Key.... 
Why can't the customer just see their refresh token for the app in that screen in the same way they can see their secret key? 
Seems like a "ops, didn't think of it from the customers point of view"... 

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for the feedback! I'm sending this along to the team.

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,885 PostsLatest Activity: 11 hours ago
326 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!