You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

FarSol's avatar
FarSol
New member | Level 2
6 years ago

App developer

I'd like to use copy_batch function to copy some files from a folder to another folder. Even though the code looks fine, I receive the "In Progress" result. When I checked the app developer instruction, I realized that the function needs two authentications: User Authentication (Which I have) and Dropbox-API-Select-Admin (Team Admin) (Which I don't know if I have it). Could it be the issue I'm not able to use this function? Since I am a single user, does it mean that I'm the team admin?

Thanks for your help

  • You can check what the specific returned error means in the documentation:

    https://www.dropbox.com/developers/documentation/http/documentation#files-copy_batch-check

    For instance, click on 'RelocationBatchV2Result', and so on, to drill down to the relevant error. 

    In this case, for 'Error.entries.failure.relocation_error.to.conflict.folder', that means "Couldn't write to the target path because there was something in the way.", and specifically, "There's a folder in the way.".

    That is to say, the copy failed because there was already a folder at the "to_path" you specified as the destination for the copy operation. 

    Are you trying to copy the item into the folder you specified? Note that when configuring the copy job, you should specify the full path where you want to put the copy, not just the parent folder. For example, to copy a file named "test.txt" into an existing folder named "Folder", the "to_path" would be "/Folder/test.txt", not just "/Folder".

  • Greg-DB's avatar
    Greg-DB
    Icon for Dropbox Staff rankDropbox Staff

    The "authentication" section of a Dropbox API endpoint's documentation lists the supported authentication types for the endpoint. You can use any one of these to call the endpoint; you do not need to use all of them. 

    If you're using a "Dropbox API" app, e.g., with the "full Dropbox" or "app folder" permission, you're using "User Authentication". The "Dropbox-API-Select-Admin (Team Admin)" type would only be used by "Dropbox Business API" apps.

    Anyway, the /2/files/copy_batch[_v2] endpoints work asynchronously, so you'll need to call /2/files/copy_batch/check[_v2] to check the status of the job. If you get 'in_progress', that means the job hasn't completed yet, so you'll need to keep calling back occasionally until it does, to get the 'complete' result.

    • FarSol's avatar
      FarSol
      New member | Level 2

      Greg K.,

      Thanks for your quick reply. I used the check function to evaluate the status of the job. Sometimes, it states "Complete", but then in the tag, it issues "Failure" in the target folder. I don't know what it means since I clearly indicated the origin and target folders. 

      Thanks,

    • FarSol's avatar
      FarSol
      New member | Level 2

      Following is the error I received after the status came "Complete":

      Error.entries.failure.relocation_error.to.conflict.folder

      It means the conflict in the folder, would you please elaborate this error?

      Thanks

       

      • Greg-DB's avatar
        Greg-DB
        Icon for Dropbox Staff rankDropbox Staff

        You can check what the specific returned error means in the documentation:

        https://www.dropbox.com/developers/documentation/http/documentation#files-copy_batch-check

        For instance, click on 'RelocationBatchV2Result', and so on, to drill down to the relevant error. 

        In this case, for 'Error.entries.failure.relocation_error.to.conflict.folder', that means "Couldn't write to the target path because there was something in the way.", and specifically, "There's a folder in the way.".

        That is to say, the copy failed because there was already a folder at the "to_path" you specified as the destination for the copy operation. 

        Are you trying to copy the item into the folder you specified? Note that when configuring the copy job, you should specify the full path where you want to put the copy, not just the parent folder. For example, to copy a file named "test.txt" into an existing folder named "Folder", the "to_path" would be "/Folder/test.txt", not just "/Folder".

About Dropbox API Support & Feedback

Node avatar for Dropbox API Support & Feedback

Find help with the Dropbox API from other developers.

5,882 PostsLatest Activity: 3 years ago
325 Following

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!