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Forum Discussion
500 error when authorizing app
Hello. I had initially authorized my app to upload files to its own special folder in my account, and then I disauthorized it for testing purposes. After that, I was never able to authorize it again....
Upon some further investigation, I've determined this can happen if you have a deleted file at the path where the app folder for the app would be normally created (e.g., /Apps/<app folder name> if your account is set to the English locale). You can work around this issue by permanently deleting the deleted file at that path via www.dropbox.com. Once you do so, you should be able to authorize the app normally.
Greg-DB
Dropbox Staff
Dropbox StaffUpon some further investigation, I've determined this can happen if you have a deleted file at the path where the app folder for the app would be normally created (e.g., /Apps/<app folder name> if your account is set to the English locale). You can work around this issue by permanently deleting the deleted file at that path via www.dropbox.com. Once you do so, you should be able to authorize the app normally.
I had indeed deleted the app's special folder, but that was a long time ago, so it was no longer in the trash. I managed to solve the issue by deleting the Apps folder completely. Thanks!
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