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5014 TopicsMy syncing status shows "updating 2 files" for weeks
Windows 11, fully updated, Dropbox Plus version 218.4.4348 (which appears to be latest version as I downloaded and installed ?most recent" update from Dropbox and it was the same). Still shows "Updating 2 files" constantly. Everything else seems fine, and file syncing does not seem to be impacted. I have read of others having this issue for a while now, on prior versions. (In fact, I hade the same issue with a prior version, plus scores of update popups that didn't update anything with a prior version, but it seemed to be fixed with an update...until this recurrence of the "Updating 2 files" issue.) Seems like the next version of Dropbox might want to actually fix this issue...please.51Views0likes3CommentsMy Mac is stuck at "Syncing" after updating my OS.
Dropbox icon is saying "Syncing . . . " forever. I upgraded macOS to the latest version (15.3.1) and restarted the machine. (I don't know how to update Dropbox .) "View sync issues" says "You don't have any sync issues." How can one diagnose what's going wrong?91Views0likes15CommentsUsing Dropbox for wedding
I am currently organizing my wedding. One of the ideas that I have is providing guests with a QR code that direct them to my dropbox. The intent is for them to take pictures on the big day and upload them to the file so that after the wedding I can transfer the pics to shutterfly to make a book. When I asked a friend to try the process she was able to get to the file and was able to look at the pics that I have in there. She however was not able to load any of her own into the account and got the notification " this folder is view only". Is there any way that I can change the settings so that everbody that access the QR code can upload pics?Solved8.8KViews0likes8CommentsInDesign is not synchronizing liked files automatically anymore on Mac OS
We are an agency and have a lot of Indesign-Files. The folders where the liked files are, are set on "only online" per default because they are huge. Until now, when opening the Indesign-File, Indesign automatically synchronised all the liked documents, so that they were available offline. (The status automatically changed from "online only" to "available offline"). We made some updates and this is not working anymore! We are currently on MacOS Sequoia 15.3.1 (24D70), Dropbox v218.4.4348, and Indesign 20.1 Synchronising each file manually is not an option, because the liked files are almost always over 200 different pictures in more than different 100 different Sub-Folders. (And we can also not synchronise the whole folder, because there are a lot of other huge files that we do not need and would fill up way too much space.) We do not want to package the linked files all in one place, because the liked files should stay in their root folders, as they are used for a lot of different things and must be managed globally. Until now it always worked! What happened, so that this does not work anymore? This is crucial for our company and was always an important reason why we chose to use Dropbox. Is there no fix?32Views0likes3CommentsA subfolder is visible on the web, but not on my PC, why?
A team member created a subfolder B, under team folder A. I got the link, can view it on web, also checked in my sync settings on PC, but for some reasons, this one folder is not showing on PC. I have uninstalled, reinstalled, used the stable DB installer, but this one folder isn't showing on PC. My DB is also showing up to date. Any help is appreciated. Thanks!Solved23Views0likes3CommentsAll local files have gone online-only after updating my Mac; I can't make them offline again.
Hey, I recently updated my Mac to Sequoia 15.3.1 (lates available to me), and now I notice that all the files in my dropbox drive are online only. Most used to be locally available. When I click on the the little cloud icon it transforms into a clock, but then nothing happens. There is no progress and they don't download. The files are still available through the web-browser, so nothing has been lost, but I can't understand why everything that was locally saved is now online only, and why I can't download them. Any thoughts appreciated.40Views0likes9CommentsMy Dropbox icon vanished from my taskbar, and I can't get it back.
I have had Dropbox for an eternity and it has never failed, until now. The Desktop version has vanished. The icon is no longer in the Taskbar even though the program still shows within the Start menu and the folders show in File Explorer. I have tried the following: A restart because that's the first thing you ask for. Running the application again from the Start menu (still no taskbar icon). Doing a standard uninstall, restart and re-install. This gets me an message an unknown error and a code the Chatbot thinks is related to 2FA which I don't have applied on the account. Do the Advance uninstall and re-install, which is: Restart the computer Uninstall Dropbox Restart the computer Open Registry Editor Delete "Dropbox" and "DropboxUpdate" folders from HKEY_LOCAL_MACHINE (SOFTWARE, WOW6432NODE). Delete Dropbox folder from %LOCALAPPDATA%. It wasn't present in the other three locations. Download and Install the Dropbox Desktop app Linked through advance settings to its original drive and folder. Tried this twice. Both failed, still no icon, still no possible way to syncronize files through the Desktop App. Tried an earlier Stable Build (203.4.4857). This briefly worked. It recognized the install, connected to the Online Folder, started a sync and the icon appeared. THEN the app updated added the current build to the PC and I am back to no icon, no sync and No Resolution!Solved85Views2likes5CommentsExclude sync based on filetype
Hi, I have been using Dropbox for many years, and am generally happy with it. I am recently using Adobe Premiere Elements to edit and create videos. I want to export the final file to my Dropbox. I can point APE to my dropbox, but as part of the process, it creates 2 very large temporary files (.aac and .m4v), and when completed, these are merged into the final .mp4 file. Because I am creating some large 4K mp4 files, the .m4v file is just as large as the final mp4 (about 20GB for a 40 miniute video. I could export to a non-dropbox folder and then manually move the mp4 to dropbox. What would be better would be if I could exclude all .acc and .m4v file from the dropbox sync. ie, juat as I can exclude folders in a selective sync, I would like to exclude files by filetype. I contacted support who confirmed it was not currently possible. I think this would be useful for many other use cases. Paul Butler11Views0likes0CommentsSelective Sync ('Do not upload' option) disappeared from Finder on Mac 14.7.1
So I've been using this option a ton before, like, when you work with a super large files and you don't need to upload them all while working on them, so there was on option in context menu "dont sync to dropbox" in finder, now it dissapeared? Is this bug or permanent now? Im on MACOS 14.7.1 and Dropbox v214.4.521786Views0likes7CommentsAdd .dropboxignore directory to exclude folders without using selective sync
Please please please can you add a feature that allows folders to be excluded from the Dropbox account (on windows and mac). For sure I'm not the first person to request this, but I'm yet to find a good explanation of why it's not there. A quick google search reveals loads of people also looking for the same feature. I really like the workflow I have with dropbox, but it's getting to the point where I might switch providers in order to allow better selective sync. I've seen hackish solutions using selective sync, but it would be great if this could be done in one of the following ways: - global pattern matching eg "node_modules" - a marker file in the directory like .dropboxignore - a simple right click context menu "Ignore this folder" Other than that, keep up the good work. Cheers. Tom611KViews1393likes1015Comments