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setting up the apps

1679 Topics

Why am I not eligible for Dropbox on File Provider?
I havea macbook on which I had the dropbox app installed with a different account that was running perfectly well with File Provider. 3 months ago I tried out some other solutions for syncing files and cloud storage so I completely removed the app from my macbook and deleted my account. Since then I have come back to dropbox but it doesn't let me use File Provider anymore. In the settings of the app it says im not eligible to receive the update. This has caused me some issues with online only files that are visible but not openable on my macbook. I was wondering if there was anything I could do to get the app to use File Provider. Does it maybe not want to use File Provider for the duration of my trial? I am thinking about maybe copying the previous version of the app from a Time Machine backup and forcing the File Rpovider like that but it does seem a bit far fetched.
chvandenbemden
19 hours ago Place Apps and Installations
57Views
0likes
5Comments
"dropbox needs to change permissions for the folder" after changing home folder name on macos
Hi I changed the name of my home folder on macos monterey. I get the following message when opening dropbox: dropbox needs to change permissions for the folder users/OldHomefolder/.dropbox. The Oldhomefolder does not exist anymore. Does anyone know a solution? Thanks
Solved
rala
4 days ago Place Apps and Installations
810Views
1like
3Comments
I'm clicking on the Dropbox icon in my Task Manager, but it doesn't open the Dropbox app.
на Windows 10/64 я не могу настроить Dropbox программа перестала запускаться в диспетчере задач видно что при нажатии открывается папка а не сама программа Я все очистил и выполнил расширенную переустановку Dropbox. Мобильное и сетевое приложение Dropbox работает.
Yurii Kharkiv
23 days ago Place Apps and Installations
1.1KViews
0likes
26Comments
Ignoring a directory does not work
Dear all, I am trying to get dropbox to ignore a directory that we use to create ~200K small temporary files using the command given in this article: https://help.dropbox.com/sync/ignored-files#:~:text=If%20you%20ignore%20a%20file,sync%20to%20your%20Dropbox%20account. I am trying to run the command on our windows machine: Edition Windows 11 Education Version 22H2 Installed on ‎11/‎17/‎2022 OS build 22623.885 Experience Windows Feature Experience Pack 1000.22637.1000.0 but I get an error: Set-Content -Path 'D:\Dropbox (Scripps Research)\Grotjahn Lab\Data\Krios_Data\JTL016A_3_TEM_230401\frames\matching\' -Stream com.dropbox.ignored -Value 1\ Set-Content : Could not open the alternate data stream 'com.dropbox.ignored' of the file 'D:\Dropbox (Scripps Research)\Grotjahn Lab\Data\Krios_Data\JTL016A_3_TEM_230401\frames\matching\'. At line:1 char:1 + Set-Content -Path 'D:\Dropbox (Scripps Research)\Grotjahn Lab\Data\Kr ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Set-Content], FileNotFoundException + FullyQualifiedErrorId : System.IO.FileNotFoundException,Microsoft.PowerShell.Commands.SetContentCommand Can anyone help me with this? Solving this issue can save us a large chunk of time and trouble since we won't have to pause and resume syncing anymore.
Solved
hrahmani
24 days ago Place Apps and Installations
2.3KViews
0likes
6Comments
Is it possible to download a Dropbox APK file for Android from their website?
hello everyone, how do i download the android apk for dropbox from their website?
bvl96
25 days ago Place Apps and Installations
848Views
1like
5Comments
How to keep the "date modified" from changing when transferring files to dropbox?
My computer is full so I have been manually "option" copying my files to my dropbox. I just went into one of my client folders and noticed that each and every file now have a revised "date modified" changed to the date I put the files on dropbox! This is a minor disaster - I didn't realize how much I relied on those dates. How do I keep the "date modified" from changing when I transfer files over to dropbox? Because the whole "date modified" thing becomes pointless/useless despite being really valuable/helpful. Ugh!
Jennifer B.11
25 days ago Place Apps and Installations
8.8KViews
3likes
7Comments
Dropbox Passwords doesn't sync logins between devices?
I use Dropbox Passwords on 4 devices. My iPhone and my 'old' Macbook Pro, where everything syncs and works, and my iPad and my new Macbook Pro, where nothing is synced. Both just show me the 'Start adding accounts' screen. I've been through a looong list of measures with chat support, but nothing has solved this so far. Has anybody else experienced something similar? And maybe even found a potential solution?
hanskfroschauer
30 days ago Place Apps and Installations
3KViews
2likes
23Comments
Not getting notifications on Android when a file is uploaded.
I'm using the free version of dropbox. I have the desktop app and android apps downloaded. I have a .txt file in a dropbox folder I created. I shared the folder and I'm following that folder. Per this https://help.dropbox.com/organize/follow-folder When I put a new version of that .txt (always same filename) file in the dropbox folder I want to receive a notification on my phone that a file was uploaded. All notifications are turned on to my knowledge. What do I need to do to get a notification on my android phone when that .txt file is uploaded on my PC thru the dropbox desktop app?
autosciz
2 months ago Place Apps and Installations
669Views
1like
4Comments
Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.
Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop. The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you: https://youtu.be/6a4cvtZsRWo How can this issue be solved? Is this the right place to report it? God bless you all!
Solved
raulgrangeiro
2 months ago Place Apps and Installations
11KViews
6likes
50Comments
Syncing icons are missing on Sequoia OSX, why?
Hello, I have a problem with system icons on Finder. I can't see them. Any tips?
eferrariph
2 months ago Place Apps and Installations
1.4KViews
0likes
28Comments

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am I not eligible for Dropbox on File Provider?","conversation":{"__ref":"Conversation:conversation:829881"},"id":"message:829881","revisionNum":2,"uid":829881,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1910672"},"metrics":{"__typename":"MessageMetrics","views":57},"postTime":"2025-04-10T05:06:35.484-07:00","lastPublishTime":"2025-04-10T06:21:26.726-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I havea macbook on which I had the dropbox app installed with a different account that was running perfectly well with File Provider. 3 months ago I tried out some other solutions for syncing files and cloud storage so I completely removed the app from my macbook and deleted my account. Since then I have come back to dropbox but it doesn't let me use File Provider anymore. In the settings of the app it says im not eligible to receive the update. This has caused me some issues with online only files that are visible but not openable on my macbook. \n I was wondering if there was anything I could do to get the app to use File Provider. Does it maybe not want to use File Provider for the duration of my trial? \n I am thinking about maybe copying the previous version of the app from a Time Machine backup and forcing the File Rpovider like that but it does seem a bit far fetched. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"887","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:725323":{"__typename":"Conversation","id":"conversation:725323","topic":{"__typename":"ForumTopicMessage","uid":725323},"lastPostingActivityTime":"2025-04-07T09:40:17.368-07:00","solved":true},"User:user:1761511":{"__typename":"User","uid":1761511,"login":"rala","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1761511"},"ForumTopicMessage:message:725323":{"__typename":"ForumTopicMessage","subject":"\"dropbox needs to change permissions for the folder\" after changing home folder name on macos","conversation":{"__ref":"Conversation:conversation:725323"},"id":"message:725323","revisionNum":2,"uid":725323,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1761511"},"metrics":{"__typename":"MessageMetrics","views":810},"postTime":"2023-10-29T15:53:26.161-07:00","lastPublishTime":"2023-10-30T01:48:07.708-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi \n I changed the name of my home folder on macos monterey. I get the following message when opening dropbox: dropbox needs to change permissions for the folder users/OldHomefolder/.dropbox. The Oldhomefolder does not exist anymore. Does anyone know a solution? Thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"276","kudosSumWeight":1,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:793613":{"__typename":"Conversation","id":"conversation:793613","topic":{"__typename":"ForumTopicMessage","uid":793613},"lastPostingActivityTime":"2025-03-19T11:14:42.706-07:00","solved":false},"User:user:1870725":{"__typename":"User","uid":1870725,"login":"Yurii Kharkiv","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1870725"},"ForumTopicMessage:message:793613":{"__typename":"ForumTopicMessage","subject":"I'm clicking on the Dropbox icon in my Task Manager, but it doesn't open the Dropbox app.","conversation":{"__ref":"Conversation:conversation:793613"},"id":"message:793613","revisionNum":4,"uid":793613,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1870725"},"metrics":{"__typename":"MessageMetrics","views":1128},"postTime":"2024-09-09T21:56:20.470-07:00","lastPublishTime":"2024-09-10T12:12:31.853-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \n на Windows 10/64 я не могу настроить Dropbox программа перестала запускаться в диспетчере задач видно что при нажатии открывается папка а не сама программа \n Я все очистил и выполнил расширенную переустановку Dropbox. Мобильное и сетевое приложение Dropbox работает. \n \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"289","kudosSumWeight":0,"repliesCount":26,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:679164":{"__typename":"Conversation","id":"conversation:679164","topic":{"__typename":"ForumTopicMessage","uid":679164},"lastPostingActivityTime":"2025-03-18T16:01:56.741-07:00","solved":true},"User:user:1688343":{"__typename":"User","uid":1688343,"login":"hrahmani","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1688343"},"ForumTopicMessage:message:679164":{"__typename":"ForumTopicMessage","subject":"Ignoring a directory does not work","conversation":{"__ref":"Conversation:conversation:679164"},"id":"message:679164","revisionNum":2,"uid":679164,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1688343"},"metrics":{"__typename":"MessageMetrics","views":2311},"postTime":"2023-04-24T09:52:07.765-07:00","lastPublishTime":"2023-04-24T10:46:36.890-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dear all, \n \n I am trying to get dropbox to ignore a directory that we use to create ~200K small temporary files using the command given in this article: \n \n https://help.dropbox.com/sync/ignored-files#:~:text=If%20you%20ignore%20a%20file,sync%20to%20your%20Dropbox%20account. \n \n I am trying to run the command on our windows machine: \n \n Edition Windows 11 Education Version 22H2 Installed on ‎11/‎17/‎2022 OS build 22623.885 Experience Windows Feature Experience Pack 1000.22637.1000.0 \n \n but I get an error: \n Set-Content -Path 'D:\\Dropbox (Scripps Research)\\Grotjahn Lab\\Data\\Krios_Data\\JTL016A_3_TEM_230401\\frames\\matching\\' -Stream com.dropbox.ignored -Value 1\\ Set-Content : Could not open the alternate data stream 'com.dropbox.ignored' of the file 'D:\\Dropbox (Scripps Research)\\Grotjahn Lab\\Data\\Krios_Data\\JTL016A_3_TEM_230401\\frames\\matching\\'. At line:1 char:1 + Set-Content -Path 'D:\\Dropbox (Scripps Research)\\Grotjahn Lab\\Data\\Kr ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: (:) [Set-Content], FileNotFoundException + FullyQualifiedErrorId : System.IO.FileNotFoundException,Microsoft.PowerShell.Commands.SetContentCommand \n \n Can anyone help me with this? Solving this issue can save us a large chunk of time and trouble since we won't have to pause and resume syncing anymore. \n \n \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1439","kudosSumWeight":0,"repliesCount":6,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:781540":{"__typename":"Conversation","id":"conversation:781540","topic":{"__typename":"ForumTopicMessage","uid":781540},"lastPostingActivityTime":"2025-03-18T00:24:53.623-07:00","solved":false},"User:user:1853118":{"__typename":"User","uid":1853118,"login":"bvl96","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1853118"},"ForumTopicMessage:message:781540":{"__typename":"ForumTopicMessage","subject":"Is it possible to download a Dropbox APK file for Android from their website?","conversation":{"__ref":"Conversation:conversation:781540"},"id":"message:781540","revisionNum":4,"uid":781540,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1853118"},"metrics":{"__typename":"MessageMetrics","views":848},"postTime":"2024-07-06T04:00:25.854-07:00","lastPublishTime":"2024-07-08T01:49:16.538-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" hello everyone, how do i download the android apk for dropbox from their website? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"83","kudosSumWeight":1,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:166220":{"__typename":"Conversation","id":"conversation:166220","topic":{"__typename":"ForumTopicMessage","uid":166220},"lastPostingActivityTime":"2025-03-17T17:54:42.462-07:00","solved":false},"User:user:47661":{"__typename":"User","uid":47661,"login":"Jennifer B.11","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:47661"},"ForumTopicMessage:message:166220":{"__typename":"ForumTopicMessage","subject":"How to keep the \"date modified\" from changing when transferring files to dropbox?","conversation":{"__ref":"Conversation:conversation:166220"},"id":"message:166220","revisionNum":3,"uid":166220,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:47661"},"metrics":{"__typename":"MessageMetrics","views":8762},"postTime":"2016-01-26T18:06:15.000-08:00","lastPublishTime":"2022-07-26T02:45:30.927-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" My computer is full so I have been manually \"option\" copying my files to my dropbox. I just went into one of my client folders and noticed that each and every file now have a revised \"date modified\" changed to the date I put the files on dropbox! This is a minor disaster - I didn't realize how much I relied on those dates. \n How do I keep the \"date modified\" from changing when I transfer files over to dropbox? Because the whole \"date modified\" thing becomes pointless/useless despite being really valuable/helpful. \n Ugh! ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"538","kudosSumWeight":3,"repliesCount":7,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:568326":{"__typename":"Conversation","id":"conversation:568326","topic":{"__typename":"ForumTopicMessage","uid":568326},"lastPostingActivityTime":"2025-03-12T15:01:09.845-07:00","solved":false},"User:user:1506611":{"__typename":"User","uid":1506611,"login":"hanskfroschauer","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1506611"},"ForumTopicMessage:message:568326":{"__typename":"ForumTopicMessage","subject":"Dropbox Passwords doesn't sync logins between devices?","conversation":{"__ref":"Conversation:conversation:568326"},"id":"message:568326","revisionNum":3,"uid":568326,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1506611"},"metrics":{"__typename":"MessageMetrics","views":3013},"postTime":"2022-01-05T00:27:34.872-08:00","lastPublishTime":"2022-07-26T00:43:30.281-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I use Dropbox Passwords on 4 devices. My iPhone and my 'old' Macbook Pro, where everything syncs and works, and my iPad and my new Macbook Pro, where nothing is synced. Both just show me the 'Start adding accounts' screen. I've been through a looong list of measures with chat support, but nothing has solved this so far. Has anybody else experienced something similar? And maybe even found a potential solution? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"420","kudosSumWeight":2,"repliesCount":23,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:775856":{"__typename":"Conversation","id":"conversation:775856","topic":{"__typename":"ForumTopicMessage","uid":775856},"lastPostingActivityTime":"2025-03-10T13:50:27.322-07:00","solved":false},"User:user:1844959":{"__typename":"User","uid":1844959,"login":"autosciz","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:1844959"},"ForumTopicMessage:message:775856":{"__typename":"ForumTopicMessage","subject":"Not getting notifications on Android when a file is uploaded.","conversation":{"__ref":"Conversation:conversation:775856"},"id":"message:775856","revisionNum":2,"uid":775856,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1844959"},"metrics":{"__typename":"MessageMetrics","views":669},"postTime":"2024-06-06T15:14:47.073-07:00","lastPublishTime":"2024-06-06T15:49:05.210-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm using the free version of dropbox. I have the desktop app and android apps downloaded. I have a .txt file in a dropbox folder I created. I shared the folder and I'm following that folder. Per this https://help.dropbox.com/organize/follow-folder When I put a new version of that .txt (always same filename) file in the dropbox folder I want to receive a notification on my phone that a file was uploaded. All notifications are turned on to my knowledge. What do I need to do to get a notification on my android phone when that .txt file is uploaded on my PC thru the dropbox desktop app? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"605","kudosSumWeight":1,"repliesCount":4,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:783349":{"__typename":"Conversation","id":"conversation:783349","topic":{"__typename":"ForumTopicMessage","uid":783349},"lastPostingActivityTime":"2025-03-10T06:46:58.321-07:00","solved":true},"User:user:1815019":{"__typename":"User","uid":1815019,"login":"raulgrangeiro","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/dS0xODE1MDE5LTQ4Mzg0aTQwMkZENkI2MkQ3NTVGNzE"},"id":"user:1815019"},"ForumTopicMessage:message:783349":{"__typename":"ForumTopicMessage","subject":"Dropbox Client for Linux on Ubuntu 24.04 LTS- icon not clickable.","conversation":{"__ref":"Conversation:conversation:783349"},"id":"message:783349","revisionNum":3,"uid":783349,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1815019"},"metrics":{"__typename":"MessageMetrics","views":10753},"postTime":"2024-07-15T12:05:11.971-07:00","lastPublishTime":"2024-07-15T12:37:47.766-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Guys, I've noticed a bug on Dropbox Client on Ubuntu 23.10 and the same occurs on Ubuntu 24.04 LTS after a installed it from scratch on my machine. It's really a bug on the app on desktop. \n \n The problem is: the app on system tray doesnt open or show anything until the system is blocked to block screen and returns putting password. After that it works normally as it should. I recorded a short video showing the problem with you: \n \n https://youtu.be/6a4cvtZsRWo \n \n How can this issue be solved? Is this the right place to report it? \n \n God bless you all! 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