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Thank you!  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"399","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828343":{"__typename":"Conversation","id":"conversation:828343","topic":{"__typename":"ForumTopicMessage","uid":828343},"lastPostingActivityTime":"2025-04-04T07:35:44.212-07:00","solved":true},"User:user:1909241":{"__typename":"User","uid":1909241,"login":"Captcurrent","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1909241"},"ForumTopicMessage:message:828343":{"__typename":"ForumTopicMessage","subject":"The list of local Dropbox files on my Mac are different from the web","conversation":{"__ref":"Conversation:conversation:828343"},"id":"message:828343","revisionNum":2,"uid":828343,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1909241"},"metrics":{"__typename":"MessageMetrics","views":97},"postTime":"2025-03-30T00:21:14.801-07:00","lastPublishTime":"2025-03-31T05:00:35.806-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Ok when I started on drop box about when It first came out was good..  Several Macs. later.  and storage locations later.   the directory of files on dropbox is significantly different then what the application shows.   I have a limited number of files or folders then I want to keep on my local Mac because I need to keep the local files on an external drive.   I think the difference was caused by the external drive being disconnected while the Dropbox application was open..  I only recently found out this is a bad thing.   How so I \"sych\" up the list dropbox files shown in the application with what is in the cloud?  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"665","kudosSumWeight":0,"repliesCount":14,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827322":{"__typename":"Conversation","id":"conversation:827322","topic":{"__typename":"ForumTopicMessage","uid":827322},"lastPostingActivityTime":"2025-04-03T11:13:25.628-07:00","solved":false},"User:user:1908009":{"__typename":"User","uid":1908009,"login":"Calibre Visuals","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1908009"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItWjJIcU9p?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItWjJIcU9p?revision=2","title":"image.png","associationType":"BODY","width":1913,"height":666,"altText":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItSU9LcUJl?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItSU9LcUJl?revision=2","title":"image.png","associationType":"BODY","width":1918,"height":876,"altText":null},"ForumTopicMessage:message:827322":{"__typename":"ForumTopicMessage","subject":"I can't buy the Replay add-on, even though I'm on the Essentials trial.","conversation":{"__ref":"Conversation:conversation:827322"},"id":"message:827322","revisionNum":2,"uid":827322,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1908009"},"metrics":{"__typename":"MessageMetrics","views":31},"postTime":"2025-03-20T03:55:59.106-07:00","lastPublishTime":"2025-03-20T09:02:30.614-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am on ESSENTIALS 3TB plan trial which gonna end on 4 april. And i need buy dropbox replay add-on premium urgently to fasttrack review of videos in team. But when i click on BUY button in the popup to buy below: \n They land me here on this settings page every single time.  \n   \n And i dont see any option to buy here. Kindly help me on this.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"369","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItWjJIcU9p?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjczMjItSU9LcUJl?revision=2\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825308":{"__typename":"Conversation","id":"conversation:825308","topic":{"__typename":"ForumTopicMessage","uid":825308},"lastPostingActivityTime":"2025-03-06T04:11:11.741-08:00","solved":false},"User:user:1905872":{"__typename":"User","uid":1905872,"login":"cchris","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1905872"},"ForumTopicMessage:message:825308":{"__typename":"ForumTopicMessage","subject":"Dropbox Replay: \"Show pencil when hovering over file\" when disabled, make it default for everyone","conversation":{"__ref":"Conversation:conversation:825308"},"id":"message:825308","revisionNum":2,"uid":825308,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1905872"},"metrics":{"__typename":"MessageMetrics","views":24},"postTime":"2025-03-06T03:34:30.650-08:00","lastPublishTime":"2025-03-06T04:11:11.741-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm using the Dropbox trial to see if I can switch from Onedrive and Frame.io to Dropbox and Replay. \n I did a few tests with a different account and I disabled \"Show pencil when hovering over file\" but people that view the video still have the pencil when trying to play the video. \n For me this a potential deal-breaker because I know clients will start drawing random stuff when they actually want to play the video and they will get annoyed. I've been using frame.io almost since it was launched and I think only 1 or 2 clients ever used the pencil to draw something. All of them just leave comments, don't know why the drawing is such front and center. Can we just have it disabled for everyone when selected? \n Also I have the Essentials trial and I see I can only use 10 videos in Replay with no option for password protection, that's really stingy. I need to get the addon to use more videos and have all the features. Doing a simple math, this comes out way more expensive than Onedrive + Frame. As a solo entrepreneur, it might not be worth it in the end. Need to think about it. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1091","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823930":{"__typename":"Conversation","id":"conversation:823930","topic":{"__typename":"ForumTopicMessage","uid":823930},"lastPostingActivityTime":"2025-03-04T04:14:56.487-08:00","solved":false},"Category:category:102007A":{"__typename":"Category","id":"category:102007A","displayId":"102007A"},"Forum:board:102001000":{"__typename":"Forum","id":"board:102001000","displayId":"102001000","nodeType":"board","conversationStyle":"FORUM","title":"Poser une question","shortTitle":"Poser une question","parent":{"__ref":"Category:category:102007A"}},"User:user:1904483":{"__typename":"User","uid":1904483,"login":"Meganemarin11","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/custom/Avatar_UpsideDown-6-1731354336148.svg?time=1731354408000"},"id":"user:1904483"},"ForumTopicMessage:message:823930":{"__typename":"ForumTopicMessage","subject":"Les icônes de synchronisation ne sont pas visible sur Mac Sequoia. Aidez-nous ! 😢","conversation":{"__ref":"Conversation:conversation:823930"},"id":"message:823930","revisionNum":1,"uid":823930,"depth":0,"board":{"__ref":"Forum:board:102001000"},"author":{"__ref":"User:user:1904483"},"metrics":{"__typename":"MessageMetrics","views":34},"postTime":"2025-02-25T08:08:50.491-08:00","lastPublishTime":"2025-02-25T08:08:50.491-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Bonjour,  Depuis quelque temps, les icônes de synchronisation (le nuage gris, le crochet vert, etc.) ne sont plus visibles sur mon Finder lorsque je lance dropbox. Je suis sur Mac Sequoia 15.3.1 et ma version de dropbox est 218.4.4348. J'ai essayé plusieurs choses mais rien ne fonctionne. Mes autres utilisateurs ont le même problème. Est-ce que quelqu'un a réussi à résoudre ce problème ?  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"405","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:824591":{"__typename":"Conversation","id":"conversation:824591","topic":{"__typename":"ForumTopicMessage","uid":824591},"lastPostingActivityTime":"2025-03-02T12:57:25.575-08:00","solved":false},"User:user:503680":{"__typename":"User","uid":503680,"login":"christopherbanbury","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:503680"},"ForumTopicMessage:message:824591":{"__typename":"ForumTopicMessage","subject":"I need to add several TB to my Essentials account","conversation":{"__ref":"Conversation:conversation:824591"},"id":"message:824591","revisionNum":1,"uid":824591,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:503680"},"metrics":{"__typename":"MessageMetrics","views":25},"postTime":"2025-03-02T10:33:51.608-08:00","lastPublishTime":"2025-03-02T10:33:51.608-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I need to add space to my Essential account. I added 1 TB several months ago and now  I am unable to determine how to add another few TB.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"150","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823053":{"__typename":"Conversation","id":"conversation:823053","topic":{"__typename":"ForumTopicMessage","uid":823053},"lastPostingActivityTime":"2025-03-01T02:57:47.081-08:00","solved":false},"User:user:1896421":{"__typename":"User","uid":1896421,"login":"James Stewart","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/custom/Avatar_Glasses-4-1731354336145.svg?time=1731354357000"},"id":"user:1896421"},"ForumTopicMessage:message:823053":{"__typename":"ForumTopicMessage","subject":"Send and track discontinuation","conversation":{"__ref":"Conversation:conversation:823053"},"id":"message:823053","revisionNum":3,"uid":823053,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1896421"},"metrics":{"__typename":"MessageMetrics","views":323},"postTime":"2025-02-19T08:36:41.386-08:00","lastPublishTime":"2025-02-19T12:11:34.966-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm paying annually for an Essentials plan with you.  Currently, I'm paying over $400 CAD per year. \n Between your discontinuing Vault and now discontinuing Send & Track, you're removing features that I've paid for and are also features that influenced my decision to go with Dropbox Essentials in the first place.  I don't see you offering to reduce the price of my current plan that you're removing features from. \n In the e-mail I'd gotten about the Send & Track discontinuation, you offered a promo code for 3- months free of DocSend Personal.  How nice of you, eh?  How nice to offer me 3 months free of a service that I'd already paid for, you took away, and are now forcing me to pay for again to keep using!  At the low low price of an additional $120–180+ in addition to the $400+ that I'm already paying you per year. 🤬 \n Seriously, what is going on with Dropbox as of late‽  Clearly, it's time we all start looking at alternative service. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"990","kudosSumWeight":2,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823089":{"__typename":"Conversation","id":"conversation:823089","topic":{"__typename":"ForumTopicMessage","uid":823089},"lastPostingActivityTime":"2025-02-19T12:11:50.639-08:00","solved":false},"User:user:1903614":{"__typename":"User","uid":1903614,"login":"jacquiemchavez","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1903614"},"ForumTopicMessage:message:823089":{"__typename":"ForumTopicMessage","subject":"Porting my fax number to Dropbox/fax","conversation":{"__ref":"Conversation:conversation:823089"},"id":"message:823089","revisionNum":2,"uid":823089,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1903614"},"metrics":{"__typename":"MessageMetrics","views":37},"postTime":"2025-02-19T10:29:25.941-08:00","lastPublishTime":"2025-02-19T10:35:43.378-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" i had my fax number ported out but I need to port it BACK to dropbox/fax.  help ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"86","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:820334":{"__typename":"Conversation","id":"conversation:820334","topic":{"__typename":"ForumTopicMessage","uid":820334},"lastPostingActivityTime":"2025-02-19T08:35:52.962-08:00","solved":false},"User:user:1900720":{"__typename":"User","uid":1900720,"login":"CatMasa","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1900720"},"ForumTopicMessage:message:820334":{"__typename":"ForumTopicMessage","subject":"How can I convert my Dropbox account from personal to Business Essentials?","conversation":{"__ref":"Conversation:conversation:820334"},"id":"message:820334","revisionNum":3,"uid":820334,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1900720"},"metrics":{"__typename":"MessageMetrics","views":197},"postTime":"2025-01-31T10:58:21.259-08:00","lastPublishTime":"2025-01-31T11:55:29.050-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have a personal plus account. I started a small business and need the business essentials to use with a few clients. I don't see this option on the upgrade page. Is this possible? Thanks. \n I don't see any help or threads on this. I see articles about convert from personal to team member, but that's not my situation. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"327","kudosSumWeight":0,"repliesCount":19,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:822231":{"__typename":"Conversation","id":"conversation:822231","topic":{"__typename":"ForumTopicMessage","uid":822231},"lastPostingActivityTime":"2025-02-14T14:13:36.260-08:00","solved":false},"User:user:1902696":{"__typename":"User","uid":1902696,"login":"Emmie Clarke","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1902696"},"ForumTopicMessage:message:822231":{"__typename":"ForumTopicMessage","subject":"I'm concerned I might be charged after a free trial of the Dropbox Essentials plan","conversation":{"__ref":"Conversation:conversation:822231"},"id":"message:822231","revisionNum":2,"uid":822231,"depth":0,"board":{"__ref":"Forum:board:101001018"},"author":{"__ref":"User:user:1902696"},"metrics":{"__typename":"MessageMetrics","views":59},"postTime":"2025-02-13T14:58:45.964-08:00","lastPublishTime":"2025-02-13T17:03:16.914-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am concerned with the status of my Dropbox account. I am on the basic plan after my free trial of the Dropbox essentials but I am concerned that I am going to be charge when I have the 199.99 in my bank.Even though I am on the basic plan and do not want to upgrade to any paying plan or be charged anything. \n Please could someone confirm that I wont be charged anything? As I do not want to \n Many thanks ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"409","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1744039686412":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1744039686412","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and export","101001013":"Delete, edit, and 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