You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Can't watch videos from my computer when uploaded from my phone to a shared folder.
I have a shared folder with my business partner that we upload videos of property walkthroughs in. We can watch these videos from our phone, but when we try to open them up a computer the audio will play but the screen is black. Is anybody else dealing with this issue and know what the fix is?How can I make sure my files don't have an expiration date?
Hello Fellow Dropbox Users! Dropbox began creating expiration dates for my files much to my extreme dismay!!!!!! I don't need this feature, I don't want it, and it has contributed to me having to use an external storage device. Can someone tell me an easy, not time consuming complex way to stop this from ever happening? Please and thank you!
How can I view the number of files and images in a folder?
This seems like a simple enough task but I can't figure out how to view the number of anything in a folder. For example, how many of my images have transferred from my phone to my dropbox account? What's the difference between the "photos" folder in the left hand menu (web version) vs "camera upload" folder on the app? I can see in the "camera upload" folder I have 4922 files. It doesn't distinguish between photos or videos. This number is useless to me unless I know the origin of the photos. I know I don't have 4922 photos on my phone. I have 8800 photos in my iCloud and 396 videos in my iCloud. On my phone, it says my photos are about 3G. Maybe I'm asking too much, I used to have Box and I can see the number of items in a folder so I can see if what I'm uploading is matching. Why is this so hard? Any help would be greatly appreciated. Thanks
I can't access files shared with me by others via links
I have my own dropbox but independently, for work things, I been given access to files and folders in various other people's dropboxes recently but for some reason I get an error msg and can't access them. These are open files to everyone and it is not just one time / company - it's happening with courses I have paid for, with press media files that are available just generally, people who send me general links to files - I always get this error: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check ourStatus Pageto see if there is a known incident, ourhelp centreandforumsfor help, or go back tohome. I have checked the installer, checked my own dropbox syncs etc. My own files are fine and so I can't see the issue. It has happened without about 5 different companies giving me access - that I can't see the files - which are open to the general public if you have been sent the link. What can I do?I can't see the content of my Keynote images after uploading them to Dropbox.
I have been using Dropbox for years to share Keynote files to another computer. This last time my shared file did not include the background images on my slides. (However, they were visible on the thumbnails, just not on the main viewing section.). The slides were unusable as there was no contrast between the dark grey slide and the text. What I created had good contrast and was very readable. This happened with 2 different computers on 2 different days with the same file. Whey did this happen and how can I avoid it in the future. I had no way of knowing there was a problem until I got to church to run the slide for worship! I was able to quickly work around the problem. But all my work was wasted and I will not be there every time to correct the issue on the fly. Please help me solve this problem. Thank you.
Camera Upload thumbnail not showing on mac
I use Smart Sync I'm on a Macbook Air Ventura13.5.2 I know SmartSync doesn't download the files to your laptop but I'm pretty sureI used to get low-res thumbnails of the images in my Camera Upload folder Since updating to the newest OS that seems to not work anymore and I just see the generic icons now. If I "make it available offline" then it downloads the image and the thumbnail works but I'd love to have a low-res thumbnail so I can tell if I should download it or not.
