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1024 TopicsPage isn't loading when opening a file in "Excel for the web" on Safari
Hi - I'm hoping someone can help me. We've been using dropbox for a while and it's been going swimmingly, but in the recent few months there has been a change. When I open an excel document it used to open in 'Excel for the web' and was easily editable, but recently it's stopped loading properly. I'm trying to open it using Safari browser (my friend who is using Microsoft software isn't having the same issue), and now instead of the file loading it looks like this, but never loads: Can anyone help? I've restarted my computer and installed any updates. Many thanks.43Views0likes7CommentsQuick look isn't working on files, it shows an icon only on Mac OS Sonoma
I got a new M3 MBP and have been transferring everything over. On my old MBP 2015 I could use quick look to see what the files were both offline and online. On my new MBP when I do quick look it only gives me an icon. It doesn't show what is in the file or the photo. I really need to be able to see what is in these files. Why isn't allowing me to see what is in them? Does anyone know how to resolve this!!! Thank you!14Views0likes1CommentThe first line when viewing comments gets blocked by tools.
When someone leaves comments and I select it to read the whole thing, a box with the emoji, resolve and other options appears, blocking the last few words in the first line of the comment. Is there a way to turn off that function? It's super annoying to have to deselect the comment to read the first line, then select again to see the rest.37Views0likes3CommentsUsing Dropbox for wedding
I am currently organizing my wedding. One of the ideas that I have is providing guests with a QR code that direct them to my dropbox. The intent is for them to take pictures on the big day and upload them to the file so that after the wedding I can transfer the pics to shutterfly to make a book. When I asked a friend to try the process she was able to get to the file and was able to look at the pics that I have in there. She however was not able to load any of her own into the account and got the notification " this folder is view only". Is there any way that I can change the settings so that everbody that access the QR code can upload pics?Solved8.7KViews0likes6CommentsJPG Files don't display in File Explorer Preview Pane
I found I had the same issue as this person... JPG Files don't display in File Explorer Preview Pane | The Dropbox Community Any JPGs in my dropbox would not show up in my Windows 10 File Explorer preview pane. All other folders on my PC worked fine. Copied the JPGs from my Dropbox folder to any non-dropbox location and they worked fine. SOOOO As per the suggestion in the above mentioned post, I deleted dropbox, reinstalled it, and re-sync'd all the same files. They work fine now. A pain, and no reason why this happens, but I wanted to share incase others run into this.Solved19Views0likes1CommentCan I get the actual creation date of the file, and not just the upload date?
I am not understanding how I can find out details on when a file was created. For example I have uploaded 714 PDF files today to a Folder PDF_11_10. When I look at the folder ALL the files show a modified date of today. Is there a way to get the actual creation date of each file and NOT just upload date. I have followed the instructions for 'file info' on Metadata but no luck. I would appreciate any solutions. Running on WIN11 with Dropbox PRO. Thanks, VicSolved420Views1like5CommentsIncrease the filetypes considered in full text search
Today's Dropbox web and Desktop interfaces for full search support just certain filetypes (.doc .docx .docm .gdoc .gsheet .jpg .paper .papert .pdf .png .ppt .pptx .pptm .gif .gslide .rtf .tiff .txt .xls .xlsx .xlsm .vtt). There are, though, other files that have the same structure as some of the formally admitted filetypes and there is no technical reason to exclude them from a full text search. This is the case of the files used by the scientific text processor LaTeX (.bib, .tex, bbl...). Many of them are technically identical to the .txt files. In fact the current full text search is able to find the searched text in some of the files with these extensions although it does not find all the files having the searched text in them. Despite this rather arbitrary behaviour, the technical support team indicates that the problem is simply that the filetype is not supported for full search by the system. Would it possible to formally include every file which is .txt compatible in the full text search?Solved361Views0likes5CommentsComments on the website are covered by the menu pop-up.
I have received some comments from a consultant on a pdf set of plans from a consultant. When I go to click on the comment to read it, the three dots for options, the tick to mark the thread as resolved and the emoji reaction all obscure the right hand side of the text so the comment can not be read. I would suggest moving these three options up so that each comment can be read in full. Current hack is to click on the comment to get the gist of it and then go back out to find it so you can read it in full.82Views2likes7CommentsGetting a white screen when logging in on the website
Hello, I'm getting a white screen when logging in and when trying to open dropbox links in Chrome. I have cleared cache and cookies, and don't have any extensions that be causing this. Your assistance is greatly appreciated.243Views0likes2Comments