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The current font is very hard to read because of this lack of contrast.  \n   \n Please darken and enlarge the font to make it easier to read    \n   \n Please refer to ticket number 249-22794 dropbox support chat as an example.  \n   \n Thank you  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"372","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827924":{"__typename":"Conversation","id":"conversation:827924","topic":{"__typename":"ForumTopicMessage","uid":827924},"lastPostingActivityTime":"2025-03-26T18:56:54.345-07:00","solved":false},"User:user:1313035":{"__typename":"User","uid":1313035,"login":"Carolyn Haslett","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1313035"},"ForumTopicMessage:message:827924":{"__typename":"ForumTopicMessage","subject":"I keep getting a repeated message: \"Untitled (macbook Pro's conflicted copy 2025-02-09)\".","conversation":{"__ref":"Conversation:conversation:827924"},"id":"message:827924","revisionNum":2,"uid":827924,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1313035"},"metrics":{"__typename":"MessageMetrics","views":35},"postTime":"2025-03-25T22:46:43.276-07:00","lastPublishTime":"2025-03-26T01:15:42.837-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I keep getting a message  starting with  \" Untitled (macbookPro's conflicted cope 2025-02-09\". etc, it repeats over and over and over and I cant get rid of this, as I dont understand why it's happening, can anyone advice me?  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"242","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827594":{"__typename":"Conversation","id":"conversation:827594","topic":{"__typename":"ForumTopicMessage","uid":827594},"lastPostingActivityTime":"2025-03-24T02:18:32.083-07:00","solved":false},"User:user:1908324":{"__typename":"User","uid":1908324,"login":"Pretikk","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1908324"},"ForumTopicMessage:message:827594":{"__typename":"ForumTopicMessage","subject":"Nothing happens when I open my files via the Dropbox app on my macOS Sequoia 15.2 device.","conversation":{"__ref":"Conversation:conversation:827594"},"id":"message:827594","revisionNum":2,"uid":827594,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1908324"},"metrics":{"__typename":"MessageMetrics","views":68},"postTime":"2025-03-22T14:54:24.401-07:00","lastPublishTime":"2025-03-24T02:18:32.083-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Just bought a new Macbook, downloaded DB from the website. I can see the app or link in my finder file and also in the launchpad. When I click on the dropbox I can see my files which have a green check mark but none of them will open. I have uninstalled and reinstalled the app 3 times. I can not get to any of my files that I need to work with.  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"353","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:800270":{"__typename":"Conversation","id":"conversation:800270","topic":{"__typename":"ForumTopicMessage","uid":800270},"lastPostingActivityTime":"2025-03-18T20:44:18.831-07:00","solved":true},"User:user:602233":{"__typename":"User","uid":602233,"login":"vicw","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:602233"},"ForumTopicMessage:message:800270":{"__typename":"ForumTopicMessage","subject":"Can I get the actual creation date of the file, and not just the upload date?","conversation":{"__ref":"Conversation:conversation:800270"},"id":"message:800270","revisionNum":2,"uid":800270,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:602233"},"metrics":{"__typename":"MessageMetrics","views":473},"postTime":"2024-10-10T17:49:12.665-07:00","lastPublishTime":"2024-10-10T22:57:14.305-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I am not understanding how I can find out details on when a file was created. For example I have uploaded 714 PDF files today to a Folder PDF_11_10. When I look at the folder ALL the files show a modified date of today. Is there a way to get the actual creation date of each file and NOT just upload date. I have followed the instructions for 'file info' on Metadata but no luck. I would appreciate any solutions. Running on WIN11 with Dropbox PRO. Thanks,  \n   \n Vic  ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"494","kudosSumWeight":1,"repliesCount":6,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:824377":{"__typename":"Conversation","id":"conversation:824377","topic":{"__typename":"ForumTopicMessage","uid":824377},"lastPostingActivityTime":"2025-03-13T10:15:14.129-07:00","solved":false},"User:user:1605959":{"__typename":"User","uid":1605959,"login":"Pdecort","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1605959"},"ForumTopicMessage:message:824377":{"__typename":"ForumTopicMessage","subject":"I can preview offline files on my Android device, but I can't open them with Microsoft.","conversation":{"__ref":"Conversation:conversation:824377"},"id":"message:824377","revisionNum":2,"uid":824377,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1605959"},"metrics":{"__typename":"MessageMetrics","views":107},"postTime":"2025-02-28T06:46:10.677-08:00","lastPublishTime":"2025-03-03T12:48:53.414-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, \n I was on holiday and wanted to open a file I had successfully synced to be offline. However, when I tried to open the off-line file I received a message: \n \"you can view this file offline, but you'll need an internet connection to edit it. Check your connection and try again \n OK\" \n However, it doesn't even let me 'view' the file. \n Android v10 \n Galaxy Note9 \n App version: 414.2.2 \n I saw this discussion/Thread - but it didn't seem to have a resolution: \n https://www.dropboxforum.com/discussions/101001012/offline-mode-not-working-on-android/756275 \n and the thread is closed - so I can't add my comments there. \n Did you find a resolution to this issue? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"685","kudosSumWeight":0,"repliesCount":17,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:824693":{"__typename":"Conversation","id":"conversation:824693","topic":{"__typename":"ForumTopicMessage","uid":824693},"lastPostingActivityTime":"2025-03-12T09:01:13.073-07:00","solved":false},"User:user:1905366":{"__typename":"User","uid":1905366,"login":"selinnova","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1905366"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjQ2OTMtWWZManJn?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjQ2OTMtWWZManJn?revision=2","title":"Screenshot 2025-03-03 at 15.51.55.png","associationType":"BODY","width":666,"height":1286,"altText":""},"ForumTopicMessage:message:824693":{"__typename":"ForumTopicMessage","subject":"Video transcript is not working, it just loads indefinitely.","conversation":{"__ref":"Conversation:conversation:824693"},"id":"message:824693","revisionNum":2,"uid":824693,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1905366"},"metrics":{"__typename":"MessageMetrics","views":67},"postTime":"2025-03-03T04:56:27.968-08:00","lastPublishTime":"2025-03-03T05:54:09.849-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" \n No matter how long I wait, it stays like this indefinitely. Refreshing the page or trying a different browser doesn’t fix it either. I’ve tried Firefox, Chrome, Safari, and Opera, but the result is the same on all of them. Even clearing history/cookies doesn’t solve the issue. \n   \n Does anyone have a solution? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"324","kudosSumWeight":0,"repliesCount":10,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjQ2OTMtWWZManJn?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825827":{"__typename":"Conversation","id":"conversation:825827","topic":{"__typename":"ForumTopicMessage","uid":825827},"lastPostingActivityTime":"2025-03-11T11:31:16.133-07:00","solved":false},"User:user:1897610":{"__typename":"User","uid":1897610,"login":"Thomas_Breath_Coach","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1897610"},"ForumTopicMessage:message:825827":{"__typename":"ForumTopicMessage","subject":"I've unlinked my Dropbox account on Mac and I can't see the thumbnails of my files.","conversation":{"__ref":"Conversation:conversation:825827"},"id":"message:825827","revisionNum":2,"uid":825827,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1897610"},"metrics":{"__typename":"MessageMetrics","views":35},"postTime":"2025-03-10T08:34:48.817-07:00","lastPublishTime":"2025-03-10T10:37:42.061-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi,  \n I need help with an unlinked dropbox and photo thumbnails not showing the image but instead the Jpeg image, making it impossible to edit anything.  \n Thanks.  \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"191","kudosSumWeight":1,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:823604":{"__typename":"Conversation","id":"conversation:823604","topic":{"__typename":"ForumTopicMessage","uid":823604},"lastPostingActivityTime":"2025-03-05T02:04:28.469-08:00","solved":false},"User:user:1845504":{"__typename":"User","uid":1845504,"login":"Riccardo3","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:1845504"},"ForumTopicMessage:message:823604":{"__typename":"ForumTopicMessage","subject":"Give the possibility to view some special characters that do not display on iPad/iPad/iPod!","conversation":{"__ref":"Conversation:conversation:823604"},"id":"message:823604","revisionNum":1,"uid":823604,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1845504"},"metrics":{"__typename":"MessageMetrics","views":63},"postTime":"2025-02-23T00:16:06.472-08:00","lastPublishTime":"2025-02-23T00:16:06.472-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi, for some important concepts, I have the habit of inserting, before a certain title, of the characters, symbols, which do not display in any way on iPhone and iPad. It would be interesting if they could also be viewed on these devices, rather than see squares. Another thing that I noticed is that not even the sections are read, this problem is always present on iPad/iPhone. I attach a screen to make you understand what symbols I am referring to, in the hope that this possibility will be given!   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"511","kudosSumWeight":0,"repliesCount":2,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:822098":{"__typename":"Conversation","id":"conversation:822098","topic":{"__typename":"ForumTopicMessage","uid":822098},"lastPostingActivityTime":"2025-03-03T08:31:25.695-08:00","solved":false},"User:user:1902560":{"__typename":"User","uid":1902560,"login":"Vetsiplops","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1902560"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjIwOTgtNDB1eDZZ?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjIwOTgtNDB1eDZZ?revision=2","title":"Screen Shot 2025-02-13 at 1.49.11 pm.png","associationType":"BODY","width":1259,"height":802,"altText":""},"ForumTopicMessage:message:822098":{"__typename":"ForumTopicMessage","subject":"Page isn't loading when opening a file in \"Excel for the web\" on Safari","conversation":{"__ref":"Conversation:conversation:822098"},"id":"message:822098","revisionNum":2,"uid":822098,"depth":0,"board":{"__ref":"Forum:board:101001012"},"author":{"__ref":"User:user:1902560"},"metrics":{"__typename":"MessageMetrics","views":249},"postTime":"2025-02-12T19:07:14.550-08:00","lastPublishTime":"2025-02-12T22:35:18.252-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi - I'm hoping someone can help me.  We've been using dropbox for a while and it's been going swimmingly, but in the recent few months there has been a change.  When I open an excel document it used to open in 'Excel for the web' and was easily editable, but recently it's stopped loading properly. I'm trying to open it using Safari browser (my friend who is using Microsoft software isn't having the same issue), and now instead of the file loading it looks like this, but never loads:  \n \n Can anyone help?  I've restarted my computer and installed any updates.   Many thanks. 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