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But I can't even get to the poit of being able to delete a file or picture. When I find what I want, there is no Delete button or tab to be found.. so I'm at the point that I'm about to close the whole account. Any help would be appreciated. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"348","kudosSumWeight":0,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828981":{"__typename":"Conversation","id":"conversation:828981","topic":{"__typename":"ForumTopicMessage","uid":828981},"lastPostingActivityTime":"2025-04-04T13:26:07.806-07:00","solved":false},"User:user:1909820":{"__typename":"User","uid":1909820,"login":"lloyddwright","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:1909820"},"ForumTopicMessage:message:828981":{"__typename":"ForumTopicMessage","subject":"I made a folder online-only, but if I delete it from my computer, it gets removed from Dropbox.","conversation":{"__ref":"Conversation:conversation:828981"},"id":"message:828981","revisionNum":2,"uid":828981,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__ref":"User:user:1909820"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-04-03T10:21:49.191-07:00","lastPublishTime":"2025-04-03T11:28:03.985-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have reviewed the discussion questions and didn't see what is needed. My laptop storage is almost depleted. I have marked a folder (using File Explorer) as Online Only.  When I tried to delete the folder from my laptop using file explorer, I received a message saying it would also be deleted from my Dropbox Account.  \n How can I make sure the folder does not delete from the online Dropbox system. \n Thanks \n Lloyd \n   \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"448","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828841":{"__typename":"Conversation","id":"conversation:828841","topic":{"__typename":"ForumTopicMessage","uid":828841},"lastPostingActivityTime":"2025-04-04T06:25:46.797-07:00","solved":true},"User:user:396998":{"__typename":"User","uid":396998,"login":"Trishy","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:396998"},"ForumTopicMessage:message:828841":{"__typename":"ForumTopicMessage","subject":"Storage alert says I'm about to stop syncing but I have enough space","conversation":{"__ref":"Conversation:conversation:828841"},"id":"message:828841","revisionNum":2,"uid":828841,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__ref":"User:user:396998"},"metrics":{"__typename":"MessageMetrics","views":27},"postTime":"2025-04-02T08:23:28.468-07:00","lastPublishTime":"2025-04-02T09:18:39.968-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi there \n I recently cancelled my paid plan as I've switched to another storage option that serves me just fine. Over the years I gained more Dropbox storage through referrals etc, so my total storage is showing 10.13GB since I cancelled my plan. Plenty for my needs as all that is on Dropbox is a shared folder managed by a colleague.  \n However, I'm now getting alerts in the app that I'm almost out of storage and that even 'one more file' might break everything. Is this just marketing hype or something I need to be concerned about? The latest alert is an email that says: \n \n \n \n \n Notice: Your files are about to stop syncing, **** \n \n \n \n \n \n \n \n \n \n \n   \n \n \n \n \n \n \n \n \n Here's access to up to 3 TB (3,000 GB) of space. \n There's limited space available in your Dropbox. Even adding just one more file might stop your account from syncing and being able to access them when you need to \n \n \n \n \n Yet when I go into my account settings on the top right of the Dropbox web app it confirms that I have 10.13GB. The shared folder takes about 8GB so I comfortably have space to spare.  \n So do I just have to put up with annoying emails from Dropbox pushing me back onto paid plans now that I'm back to a free plan, or is there a danger of any consequences? \n Thanks! \n Trishy ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1461","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:819377":{"__typename":"Conversation","id":"conversation:819377","topic":{"__typename":"ForumTopicMessage","uid":819377},"lastPostingActivityTime":"2025-04-03T21:03:07.260-07:00","solved":false},"User:user:863410":{"__typename":"User","uid":863410,"login":"rfog","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":null},"id":"user:863410"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTkzNzctMkV5anBm?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTkzNzctMkV5anBm?revision=1","title":"image.png","associationType":"BODY","width":802,"height":374,"altText":""},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTkzNzctc1F3bVd2?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTkzNzctc1F3bVd2?revision=1","title":"image.png","associationType":"BODY","width":2366,"height":1249,"altText":""},"ForumTopicMessage:message:819377":{"__typename":"ForumTopicMessage","subject":"Online-only not working in Surface Pro 11 (Snapdragon version)","conversation":{"__ref":"Conversation:conversation:819377"},"id":"message:819377","revisionNum":1,"uid":819377,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:863410"},"metrics":{"__typename":"MessageMetrics","views":544},"postTime":"2025-01-25T02:01:01.891-08:00","lastPublishTime":"2025-01-25T02:01:01.891-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Recently I went back to Dropbox having read that it now works with Snapdragon Windows versions, but currently I have a significant issue.  I cannot have any online-only file in my SP11, thus I cannot have all Dropbox files in my device.  I have this in the main DP screen: Then I go to \"Manage hard disk space\", select folders and make online-only. In less than a second I get the message they are online-only, but they aren't.    Any idea how to solve this? Thanks in advance. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"512","kudosSumWeight":2,"repliesCount":22,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTkzNzctMkV5anBm?revision=1\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTkzNzctc1F3bVd2?revision=1\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:642691":{"__typename":"Conversation","id":"conversation:642691","topic":{"__typename":"IdeaTopicMessage","uid":642691},"lastPostingActivityTime":"2025-04-03T04:37:33.949-07:00","solved":false},"User:user:1598614":{"__typename":"User","uid":1598614,"login":"Lisa Douglas","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:1598614"},"IdeaTopicMessage:message:642691":{"__typename":"IdeaTopicMessage","subject":"Allow a personal account to have more than 3 TB, or more than 4 TB with the add on","conversation":{"__ref":"Conversation:conversation:642691"},"id":"message:642691","revisionNum":4,"uid":642691,"depth":0,"board":{"__ref":"Idea:board:101002013"},"author":{"__ref":"User:user:1598614"},"metrics":{"__typename":"MessageMetrics","views":57448},"postTime":"2022-12-08T15:02:19.215-08:00","lastPublishTime":"2024-12-11T01:49:42.584-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, \n   \n I'm a graphic designer with over 15 years of workload. This obviously equates to extreme files sizes. I was disappointed to learn Dropbox don't offer a package for single users over 3TB. I work solely and require more cloud space and don't want to have to upgrade to a 'per user' plan as this isn't cost effective. This option has to become available soon. \n   \n   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"394","kudosSumWeight":171,"repliesCount":205,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828678":{"__typename":"Conversation","id":"conversation:828678","topic":{"__typename":"ForumTopicMessage","uid":828678},"lastPostingActivityTime":"2025-04-02T12:29:35.213-07:00","solved":false},"User:user:1909575":{"__typename":"User","uid":1909575,"login":"Brian Geise","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1909575"},"ForumTopicMessage:message:828678":{"__typename":"ForumTopicMessage","subject":"I made my files online-only, but they're still taking up hard drive space.","conversation":{"__ref":"Conversation:conversation:828678"},"id":"message:828678","revisionNum":2,"uid":828678,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__ref":"User:user:1909575"},"metrics":{"__typename":"MessageMetrics","views":64},"postTime":"2025-04-01T10:41:48.045-07:00","lastPublishTime":"2025-04-01T11:43:18.491-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" My hard drive is full so I set all files to online only.  How do I get the files off my local hard drive to open up storage on my hard drive?   As is try to follow instructions on the help pages my Dropbox app doesn't show my avatar in the upper right corner, so I don't see Preferences.  I have right clicked on the Dropbox in file explored and clicked on \"manager hard dive space\" to put all files to \"online only\" but the disk drive space doesn't free up.   ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"492","kudosSumWeight":0,"repliesCount":13,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828619":{"__typename":"Conversation","id":"conversation:828619","topic":{"__typename":"ForumTopicMessage","uid":828619},"lastPostingActivityTime":"2025-04-02T09:53:19.841-07:00","solved":false},"User:user:1653989":{"__typename":"User","uid":1653989,"login":"Minus Magnus","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1653989"},"ForumTopicMessage:message:828619":{"__typename":"ForumTopicMessage","subject":"Override 'online only' setting for selected files","conversation":{"__ref":"Conversation:conversation:828619"},"id":"message:828619","revisionNum":2,"uid":828619,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1653989"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-01T04:22:12.917-07:00","lastPublishTime":"2025-04-02T09:53:19.841-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" It would be great if pre-selected files within a folder could remain available offline, even when the parent folder is set to online-only. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"140","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828765":{"__typename":"Conversation","id":"conversation:828765","topic":{"__typename":"ForumTopicMessage","uid":828765},"lastPostingActivityTime":"2025-04-02T02:38:44.087-07:00","solved":false},"User:user:1909665":{"__typename":"User","uid":1909665,"login":"PJCoffey","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1909665"},"ForumTopicMessage:message:828765":{"__typename":"ForumTopicMessage","subject":"If I upgrade and later on downgrade, do I keep my referral space?","conversation":{"__ref":"Conversation:conversation:828765"},"id":"message:828765","revisionNum":2,"uid":828765,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__ref":"User:user:1909665"},"metrics":{"__typename":"MessageMetrics","views":20},"postTime":"2025-04-02T01:06:52.523-07:00","lastPublishTime":"2025-04-02T01:37:24.640-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I was thinking of upgrading to Dropbox Plus. 2TB seems like a good amount of space! \n However, if the price goes up a lot, would I then be able to downgrade back to basic and keep my referral space? I have 8GB built up over the years and I assume I'd lose that. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"263","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828662":{"__typename":"Conversation","id":"conversation:828662","topic":{"__typename":"ForumTopicMessage","uid":828662},"lastPostingActivityTime":"2025-04-01T12:58:25.337-07:00","solved":false},"User:user:1909566":{"__typename":"User","uid":1909566,"login":"Kevin O","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1909566"},"ForumTopicMessage:message:828662":{"__typename":"ForumTopicMessage","subject":"My Dropbox account is empty, but it says I'm over the storage limit.","conversation":{"__ref":"Conversation:conversation:828662"},"id":"message:828662","revisionNum":2,"uid":828662,"depth":0,"board":{"__ref":"Forum:board:101001015"},"author":{"__ref":"User:user:1909566"},"metrics":{"__typename":"MessageMetrics","views":17},"postTime":"2025-04-01T09:31:10.370-07:00","lastPublishTime":"2025-04-01T12:58:25.337-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Folks, \n I keep getting a message that I'm over my account limit. However, when I go to the account, there's no files or folders to be seen. Not sure what to do at this point. Has anyone else dealt with this issue? 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