You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
My email address is no longer active, so I can't login to Dropbox
Hi, the email that was used to setup my dropbox account is no longer active. I am therefore unable to access my account. I need to access so that I can update the email to my new email. I pay for my subscription. I am at a loss on how to contact Dropbox to help me.
Option to lock a file/folder granting view-only access for individual plans
It would enhance ransomware protection if folders or files could be marked as "read-only", where only a change/rename/erasure is password protected. Read-only is supported for teams, the request is for individual users. Password protection is also available but is for any access - which makes it uncomfortable when reading data; In my case, and I assume for many private users, 99% of the data is never changed once uploaded - family pictures, documents etc. Motivation is to enhance protection in case an unauthorized party got access to your account and has the ability to erase your data - such as a virus or ransomware attack. So the aim is not privacy - it is erasure protection, while not complicating everyday viewing with a password for every read.
I didn't access my Dropbox account for over a year and now it's gone.
Hello. I had an f account******5@yandex.ru which I got forever when I bought a Sony Xperia. It was like 2GB or 20GB. It so happened that I haven't used it for over a year. And now I wanted to log into dropbox and take a very important photo from there, but I'm already gone. All the photos, documents, all the important things that I kept for 10 years - everything is gone! What should I do? ((Automatically sign out of Dropbox on the site after a specific amount of time
At the moment, if I hang about or leave, Dropbox seems to keep me signed in, which is, for me, an unnecessary security risk. Surely a lot of people would dislike this, if they thought about it? There should be an option in Settings to log me off if I am inactive for a set length of time, or if I leave. Could you please look at this? Regards, Mike160304
How is Boxcryptor encryption included in plans and where is data stored?
Hey everybody, as Dropbox acquired Boxcryptor, i wanted to know what is the current landscape about encyrption and where it is stored aswell as GDPR. On a second note, does somebody have a pricing tabel for all the available plans?I accidentally joined a Dropbox team and I can't leave it now or delete my account.
Hi, I was just invited to join a dropbox team. The invite was sent to the email address that I use for my personal info, etc. I thought nothing of it as I just thought we'd have a shared folder or something, but it turned out it pulled all my stored dropbox info into this team. As a result, I quickly tried to delete all my personal files. It's moved them all into the trash, but it's saying I don't have permission to permanently delete them. It's also not allowing me to delete my personal account or leave the team. What are my options here, all I want to do is delete all my old info - but I don't seem to have that option with whatever I try to do?
I'm not receiving the password reset emails to my inbox
I changed my phone since then and now I can't login because I don't remember my password. When I try to reset it, it says that the reset email was sent but I didn't receive anything. I tried looking into the spam folder and creating a contact withno-reply@dropbox.com but nothing worked. I know this is the right email
