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Restore
1383 TopicsHow can I restore my account to a version with older files?
I have the basic dropbox on two computers - say Desktop and Laptop. Due to a Desktop restore from Idrive cloud backup my dropbox on Desktop has updated with old folders/files which were previously deleted or modified and a sync operation up to the max memory allowed in basic account has occured (dropbox stopped sync as memory got full) so now I have incorrect contents on the Web dropbox. I cannot use the rewind facillity as its a basic account (tells be to go buy an upgrade if I try and rewind a folder}. To get back to my dropbox before it got accidentaly updated with old stuff, my idea is to to uninstall dropbox from Desktop and delete the local dropbox folder. My Laptop was not turned on at the time so that holds the correct Dropbox contents. If I now log into my dropbox web account via a browser and delete all files and folders in the web account and then turn on the Laptop, will the dropbox on my Laptop Sync/upload to the dropbox account and effectively recreate the correct contents. on the Dropbox Web account. I can then re install dropbox on the Desktop and the dropbox will now download from the Web and be correct on the Desktop. Will this work please? Thank you in advance for community member(s) help66Views0likes5CommentsWhat happened to my photos on my account?
I was on Dropbox looking at my pictures, and as I am looking at them some of them start disappearing. I have looked in the deleted files , I have tried to contact support but my plan doesn’t come with support. I have no clue why my photos disappeared, anyone else have this issue?14Views0likes1CommentCan I recover my files once the account has been deleted?
So it's my fault I didn't realize how important the data was to me (photos and such) and should have just upgraded to the paid version. I relied on DB has just my backup for all these years. Now it's been deleted, is there any way I can pay to get the data recovered?20Views0likes3CommentsFiles reverted to a version that's 6 months old.
Hi, I experienced the oddest situation. Thursday 11.7.24 I opened and worked on 3 excel files which I work on EVERY month. Saved them all of course when finished. Today 2 days later 11.9.24 I go to pull one up and whaaaat? All 3 files have May 2014 dates and data that only goes through April. These files have been saved every month. I know they have as I pulled them up 2 days ago and just added data. Files had data through Sept-24. I checked version history, no help. I checked activity, that does not even show them as being opened. Another file I opened for the financial statements in a different directory did save properly. This has really spooked me and I've lost all faith in DB. Help please! thank you, RussSolved85Views0likes3CommentsMy data got deleted and I would like to retrieve it if possible
I received an email from dropbox saying that they will be deleting all my files on the account if i do not respond ina certain time frame. As I have missed this time frame, I would like to know if I could still retrieve the data. I have access to my account and I already searched for deleted files and did not locate the data. Can you please help if possible?167Views0likes6CommentsUser restrictions on bulk deletion or moving
It would be great if it were possible to set a user so they cannot perform bulk deletions or moves of files. One of the users, who does not have admin rights, accidentally moved a folder with 350,000 files. As a result, we lost the functionality of the links when returning the folder back. It would therefore be great if some users could be restricted so that it is not possible to move or delete files beyond a certain quota.228Views1like3Comments