You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Quota
362 TopicsI'm over my storage limit but can't access my files to delete them
I have exceeded the storage limit for quite a while, but both the website and app will not allow me to access the files to delete them. How do I get to the files so I can delete and stop the emails trying to get me to upgrade? Thanks39Views0likes1CommentDropbox storage reduced from 17 GB
As an early adopter and through referrals and other promotions, I had 17 GB of storage. This morning I received a notification that I exceeded my 2GB storage allotment. It looks like I may have more than that, https://www.dropbox.com/events indicates that my storage was reduced to 6.75GB, but that is still 10 GB less than I had yesterday. What gives!?96Views0likes11CommentsFree storage of 30+GB now downgraded completely to 2gb after many years of not using it
Hi, I just checked my dropbox account after more than 4 years and I noticed that my basic account had 30+gb free space before from referrals but now it's reporting 2gb only. I checked my notification and it seems the downgrade started on Dec 2021 onwards. As far as I remember, the referral and other bonuses before should have been permanent. Can anyone from dropbox please revert my storage back? Btw I'm sure im only getting 2gb free now, not just the basic plan but the free storage itself as I'm already getting notification of out of storage24Views0likes1CommentMy earned free space for some referrals was not credited
Hello Everyone, I frequently invite friends and family to join Dropbox, and as a Computer expert, I personally spent time ensuring their invitations were accepted hence i accepted the invitations myself. I also installed the Dropbox desktop app and mobile apps for document scanning (I'm an avid Dropbox advocate for document management and always shared with people how dropbox helped me). However, when reviewing the status of my referrals, the information appears incorrect as the invitation were accepted and desktop apps installed, all by myself. This issue has been ongoing for years, and though I’ve overlooked it in the past, I now feel compelled to address it and pray my referral space be credited as earned. Could you please assist in resolving this matter? I hope Dropbox credits me the space for these people i invited and managed the installations myself hence i was very sure the invitations were accepted. i 28/12/2021 s 31/8/2023 o 3/9/2023 k 19/9/2024 I invited these people and personally and assist them accepted the invitations myself, installed and set up their dropbox accounts and teach them how to use Dropbox to scan documents but the displayed status are not corresponding and no space of 500MB each were given to me. Please can you help me? Ofcourse there are other invitation where my 500MB were credited, these are not part of this complain 🙂 Thank you in advance for your time and support. Best regards, LinusSolved644Views0likes16CommentsGetting messages that my storage is full - but it isn't
My dropbox capacity is 5GB. I cleared several items out of DB down to about 1GB. And yet, I still get incessant messages that I'm at 105% capacity (which I am not). I'm also not running any automatic file back-ups. Pardon my paranoia but this feels like ruse to get me to upgrade?49Views0likes6CommentsRELANCES DE DROPBOX
RELANCES DE DROPBOX Bonjour, je possède un compte dropbox basique et actuellement je dépasse mon quota, DROPBOX me relance sans cesse pour passer à un forfait supérieur ce que je ne veux pas. dans quelle mesure et comment Dropbox supprimera mon compte puisque je ne réponds pas à ses injonctions répétées ?? Serais je avertie de leur opérations de suppression avec un délai pour que je fasse le nécessaire ? merci de votre réponse, veuillez bien m'envoyer une copie de ce message32Views0likes2Comments