We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
I'm unable to move a folder back to the team space from my personal folder
I saw a question like this in the forum, but the instructions don't seem to apply to me. I noticed that a folder my whole team has access to is now in my personal folder within the team/business Dropbox account. People still have access, but it is in the wrong place. I assume I accidentally dragged it in there. The instructions I've found say I should be able to hover over the folder, see the 3 dots, and select "move," but "move" is not an option that comes up when I do that. When I try to copy or drag the folder out of my personal folder to the main team folder, the message says I can't do that, because I need special permission. I am the account admin (business owner), so it seems like I should have permission to do anything, but apparently I don't. What steps can I take?
I can’t create new folders or move existing ones from my root Dropbox
This new file system for teams is absolutely awful and workflow-destroying. We can no longer create new folders or move folders on the root of the dropbox. That such a basic feature. Whenever I want to to move folders from the root I have to copy them and then delete the old one, all via the web interface, this is far slower, with more chance of error and (I may be mistaken here) as the files are a copy rather than a move you have to download them again. Would be fascinated to here rationale behind this. I'll be looking in to alternative services when I get some downtime because this isn't workable.
How to move multiple files at once to a shared folder?
I want to share a bunch of photos with family. I created a shared folder and sent them the link to view. I can select multiple photos and videos at once... but I can't figure out how to move them all into the shared folder at the same time. Am I missing something? Am I really supposed to click photos one by one to move them??
Questions about moving files out of Dropbox and syncing caps
Hello, I found two concerning issues with OneDrive and I'm looking for a product that doesn't have them. A user accidentally moved a folder from OneDrive to local PC storage and then purged the local PC folder. Because the folder was moved from OneDrive folder (instead of being deleted), it simply vanished from the cloud, backups, and did not appear in the recycling bin. Luckily, the user also had a laptop, so we restored the folder from there, but it gave everyone a heart attack. Does moving a folder (as opposed to deleting it) vanish it from Dropbox and the backups? Then, we put the folder where it was supposed to be and resynced it. The sync was running all day (600gb worth of data). Everything was going fine until we hit 500gb, when sync stopped and OneDrive announced that "you may be experiencing a temporary sync delay due to hight activity." Are there any caps due to high activity in Dropbox? Thank you.
Cannot move shared folder if I am not the owner
I am trying to reorganize my dropbox because I literally have thousands of folders, and I need them to be more logically nested. This is no problem with shared folders that I own, but I can't move any shared folders where I am not the owner. This is a nightmare, because it means that every folder anyone has ever shared with me remains in my top level dropbox folder and cannot be filed into the relevant subfolder within dropbox. Because I can't find any information about this issue online, I am assuming that my dropbox is not functioning correctly. Hoping someone can help me to fix this issue? Here is the error message I get when I try to move a shared folder where I am not the owner from my top level dropbox folder to a different subfolder within dropbox (that is not shared with anyone else, in case that is relevant): Couldn't move folder To move this folder, try contacting the owner of FOLDER_NAME If I click on the "more information" link, it just takes me to a generic message about team folders. (Note: These are not dropbox business team folders--they are simply shared folders. I have a regular Dropbox pro account, on Windows 11, desktop version.)