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Dropbox app is disappearing from my Mac repeatedly, why?
I have been using Dropbox for years without any problems at all. However it has disappeared from my Mac 5 or 6 times in the last month and there is no logical reason why - it just goes. I then have to re-download the app. Any idea why and how this can be stopped? I began a thread on this last week and had one response from Dropbox asking a question that I answered but I never heard back. Not good. I need some assistance with this please!Please revert the new screenshot "feature" on MacOS, or at least give us the option to do so.
Hi, can you PLEASE revert that new Screenshot "feature" you added in MacOS. Previously, it was possible to simply drag and drop a Screenshot into Finder or Photos right after it was taken. Now, your stupid popup shows up and drag and drop doesn't work. This worked PERFECTLY in the past and there was NO reason to touch this functionality. Why are you taking this feature away from us???
3 months after subscription cancelation, all my files were uploaded and I cannot retrieve them.
I have a Mac. I have canceled my subscription to DropBox a few months ago, but I left my files in the dropbox folder. A few days ago, all the files were uploaded and are not available offline anymore and they do not seem to download, how can I retrieve them offline? On top of that, I get this message that my files represent nineteen hundred time my limit and that my files may be deleted. But I never asked for them to be all sucked online in the first place. This is distressing. Help would be very welcome, thanks,
Can't download files from the Dropbox site using Safari on Mac OS
Using Safari Version 18.4 (18621.1.15.111.1, 18621) on an iMac running MacOS 13.7.5 (22H527). Clicking the download button in the upper right of a file detail view does nothing. Tried clearing cache. Tried using a Private window. Tried restarting the iMac. Nada.
Quitting the transfer window: "Your Files Are Ready To Send" window quits Dropbox on Mac
I think this is new behavior....and maybe, this could be a cause of what some of us are referring to as "quiet crashes" where we notice that the dropbox app is no longer running or showing on the menu bar...on a Mac. When I perform a transfer-a-copy of a file, and it brings up the floating "Transfer" window, and then I complete that process of confirming the file, and then choosing to copy the link, that window will continue to float in front on my mac. Command-W does not close that window. Also, when that window is active, and the front-most window, the computer still indicates that the Finder is the active app on the menubar. Now, I can close that transfer window by clicking on the red "x" button in the upper left of the window, or I can press command-q on my keyboard but THAT QUITS DROPBOX! I think that THIS is potentially what has been problematic of lately. I don't recall this being the behavior in the past. Why is command-q "quitting" the transfer window causing Dropbox App on the menu bar to quit and shutdown? As I said, when the transfer window is active, it does not indicate to the mac that it is part of dorpbox in that it does not populate the options of the mac menu system. The active app is not Dropbox etc. I have been using dropbox for a long time, and I do not recall this being the behavior of closing the transfer window with command-q and it shutting down the whole DropBox system.
