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Installing
459 TopicsHow can I choose an existing Dropbox folder on my new installation?
I'm a new user and I've installed dropbox now, so I want to specify an existing folder, but I can't choose, always dropbox creates a new folder, in any folder I choose. Is it possible to change so that I can choose my existing folder?127Views1like2CommentsmacOS Open dialog locks up app after installing Dropbox client
After installing Dropbox client on macOS, anytime any app attempts to open the macOS Open File dialog, the app locks up. This is any application with the macOS open dialog. As soon as I trash Dropbox from Applications, everything works again. I believe this has to do with migrating this user account from another Mac, as other user accounts on this computer do not have this issue. I've trashed the .dropbox folder in my home dir and Dropbox dir at ~/Library/Application Support, still have the same issue after re-installing. macOS 15.1123Views0likes3CommentsUbuntu 24.04 often shows deprecated warnings on the command line
I have used Dropbox for a good 6 years now on various Ubuntu Linux boxes, but I'm now having hiccups with Dropbox on Ubuntu 24.04.1 compared to a 20.04.6 setup on a different pc. The 20.04 pc shows the following: klojum@pc1:~$ dropbox status Up to date klojum@pc1:~$ dropbox version Dropbox daemon version: 211.4.6008 Dropbox command-line interface version: 2020.03.04 The 24.04 pc shows the following: klojum@pc2:~$ dropbox status /usr/bin/dropbox:613: DeprecationWarning: isSet() is deprecated, use is_set() instead if self.stop_event.isSet(): break Up to date klojum@pc2:~$ dropbox version Dropbox daemon version: 211.4.6008 Dropbox command-line interface version: 2019.02.14 So... Why is the freshly set up Ubuntu 24.04 pc using an older command-line interface version? I installed Dropbox identically from the installer file off the Dropbox website. Is this older version also responsible for the various Deprecation Warnings I'm getting on my screen? And BTW, 2019..?! Really? That's almost 6 years ago. I'm also getting "conflicted versions" of files again, which I haven't had for years. Where can I find the 'latest' version of Dropbox for Ubuntu Linux 24.04? Any insight on this is certainly welcome.150Views0likes3CommentsTwo Dropbox folders after migration from old Mac to new
A couple of days after I did my migration I noticed on the new Mac there are two dropbox folders, the one that should be syncing with my other devices is called “DropBox personal” however, after the install a second folder of Dropbox contents was created in my user folder and that's the one connected to the cloud. How do I override this copy being selected for synchronization? It's conceivable that another action might've contributed to this problem in so far as I was reminded by a dropbox prompt that I'm only entitled to share DropBox services with three devices. I'd revisit that page if I knew where it was on my DropBox account webpage. In summary, there are two questions, 1) how do I correct the wrong dropbox folder being selected for synchronization? (I’ll eventually purge the dupe) 2) what account page would I go to to review the particulars of the three devices for synchronization? (as best I recall Legacy devices were in the list that are no longer being used) Thanks in advance for any help. Paul1.5KViews1like41CommentsInstallation error on Ubuntu 24.10 (oracular)
I recently updated to Ubuntu 24.10 and after re-enabling the Dropbox source, when I try to upgrade the package I get this error: W: Failed to fetch http://linux.dropbox.com/ubuntu/pool/main/dropbox_2024.04.17_amd64.deb File has unexpected size (79926 != 79966). Mirror sync in progress? [IP: 18.154.144.59 80] Hashes of expected file: - SHA512:7c00d424b6cb3135eaf425724e18b24201ab6a0966274819c0c42b03627d08497bf916550d94120ec2d33c98664148befae200a8f56af37c0f1f196af56752e1 - SHA256:ac1dac8fabcde9fc930ad453f6493ba29280c027744d4fc0e653d3e3bade563a - SHA1:173a82f8dd62b2e31982fc49eb6a6b37348db849 [weak] - MD5Sum:441c7c6e1be8f4eab375cdaf7a8a2466 [weak] - Filesize:79966 [weak] Perhaps someone can update the oracular section of the repo to fix this - thanks.316Views0likes3CommentsBackdoor/bootleg way to download & install Dropbox on latest Kindle Fire Max 11 tablet?
I have the Dropbox app on my previous tablet, the Fire HD 10. At one time Dropbox was in the Amazon app store (analogous to Google Play store). It's not there any more. The Kindle is an Android device, but Google Play apps can't reliably be installed. I assumed I'd be able to install Dropbox on the newest Fire tablet. Not so. I spent an hour on the phone this afternoon with an Amazon CSR who ultimately told me that if an app isn't in the Amazon app store, you can't install it. Even though the Dropbox app is in my Amazon app library, I still can't download/install it on the new tablet. But I wouldn't expect him to know of a secret way to do it, or if he did know, to tell me. I can log in to Dropbox.com on the Kindle's Silk browser, but when I try to open a "paper," I get a message to download the app. 🙄 Yeah, that's what I'd like to do. I do have a Dropbox Plus paid subscription. It would be great if I could somehow transfer the app from my older Kindle to the new one. Can anyone help?272Views0likes4CommentsDropbox stopped working on iPad, deleted and reinstalled, will not login.
On my iPad, I could not sign in to dropbox and use it as I have been for the last several years. I kept getting a spinning circle telling me it was trying to sign out. I close the app, then reopened it, same thing it would not log out so I could log back in again. I deleted the app and reinstalled it and now it will not allow me to log back in. It says my provided user information is not valid. I know I have the email and password correct I used it on another device. Any known issues?Solved515Views0likes8CommentsLogged out of Dropbox, Now Dropbox Can't See Existing Folder on Windows 11
Hello. I'm on Windows 11, and Friday -- the last time I used my PC -- all was fine with Dropbox. Today, when I turned on the PC, Dropbox was logged out, and when I logged in, it could no longer access my existing Dropbox folder, which is on an external drive. I've uninstalled and reinstalled the desktop app, and tried to select the proper, existing Dropbox folder for years, and I first got an error that the drive couldn't be accessed. Uninstalled and reinstalled again, immediately paused syncing. Now, when I try to move the Dropbox folder in the app to the existing folder on the external drive, I get an error that files are already there. So what the heck do I do? Please help. Thank you.Solved2.1KViews1like15CommentsWhat is the authenticator?
I'm moving my dropbox account off a Mac and onto a linux machine. When I try and install dropbox, I get as far as entering my email/password and it asks me for the 6 digit code on the "authenticator". I have no authenticator app I have used with dropbox. Dropbox support are being less than helpful. Does anyone have any ideas as to why this is happening and how to get around it? Thx4.2KViews1like9CommentsHow can I install the Dropbox app once again on my computer?
I deleted Dropbox from my laptop as it had somehow become corrupted but now I want to re-install it (free account). I can access my files but not in the format I require but I can't see how to reinstall the programme. Sorry, I'm not as young as I was and sometimes find technology a bit confusing!Solved229Views0likes1Comment