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It is installing. It has reached the point of creating the dropbox folder -- if this was a new install. However, this is a reinstall. \n \"Couldn't rename Dropbox to make room for your Dropbox folder. \n Dropbox needs to rename your existing folder or file named Dropbox to finish installing. Please close any open documents and try again.\" \n I have no files open that I can see. Should I reboot? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"438","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:830332":{"__typename":"Conversation","id":"conversation:830332","topic":{"__typename":"ForumTopicMessage","uid":830332},"lastPostingActivityTime":"2025-04-14T15:02:32.630-07:00","solved":true},"User:user:1511184":{"__typename":"User","uid":1511184,"login":"MrShifty","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-5.svg?time=0"},"id":"user:1511184"},"ForumTopicMessage:message:830332":{"__typename":"ForumTopicMessage","subject":"How to install an older version of Dropbox and keep it at that version","conversation":{"__ref":"Conversation:conversation:830332"},"id":"message:830332","revisionNum":1,"uid":830332,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1511184"},"metrics":{"__typename":"MessageMetrics","views":30},"postTime":"2025-04-14T13:04:17.246-07:00","lastPublishTime":"2025-04-14T13:04:17.246-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Since all my machines updated in background to the version that removed all of the actual useful settings, and Support telling me I need to be on an older version to get that basic functionality, I cannot for the life of me figure out how to get the last good version of Dropbox for Linux.  I'm running Linux Mint 21.3.  Can anyone point me to where I can download the last good version, and maybe provide some basic instruction on how I can freeze it at that version? I'm guessing there's a file or a folder I probably need to make read-only but I can't figure it out. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"582","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:791408":{"__typename":"Conversation","id":"conversation:791408","topic":{"__typename":"ForumTopicMessage","uid":791408},"lastPostingActivityTime":"2025-04-14T04:39:02.675-07:00","solved":false},"Category:category:103007A":{"__typename":"Category","id":"category:103007A","displayId":"103007A"},"Forum:board:103001000":{"__typename":"Forum","id":"board:103001000","displayId":"103001000","nodeType":"board","conversationStyle":"FORUM","title":"Eine Frage stellen","shortTitle":"Eine Frage stellen","parent":{"__ref":"Category:category:103007A"}},"User:user:1867155":{"__typename":"User","uid":1867155,"login":"ahte","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1867155"},"ForumTopicMessage:message:791408":{"__typename":"ForumTopicMessage","subject":"Video speichern nicht möglich - iPhone","conversation":{"__ref":"Conversation:conversation:791408"},"id":"message:791408","revisionNum":2,"uid":791408,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1867155"},"metrics":{"__typename":"MessageMetrics","views":562},"postTime":"2024-08-28T03:50:29.765-07:00","lastPublishTime":"2024-09-04T03:01:49.236-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Ich habe Dropbox schon häufiger dafür genutzt, Videos weiterzugeben. Hatte nie Probleme. Jetzt wird plötzlich \"Dieser Videotyp kann leider nicht auf diesem Gerät gespeichert werden\" angezeigt. Die Videos wurden genau so exportiert wie alle anderen davor, mit denen es kein Problem war.  \n Ich habe bereits versucht die Dateigröße zu reduzieren, sie sind alle in .mp4 ... nichts funktioniert. \n   \n Was könnte ich noch tun bzw. woran könnte es liegen? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"462","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:830186":{"__typename":"Conversation","id":"conversation:830186","topic":{"__typename":"ForumTopicMessage","uid":830186},"lastPostingActivityTime":"2025-04-13T22:45:42.287-07:00","solved":false},"User:user:1911000":{"__typename":"User","uid":1911000,"login":"vikkot","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1911000"},"ForumTopicMessage:message:830186":{"__typename":"ForumTopicMessage","subject":"Error after installation when Dropbox starts creating a \"Dropbox\" dedicated folder. (Windows 10)","conversation":{"__ref":"Conversation:conversation:830186"},"id":"message:830186","revisionNum":1,"uid":830186,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1911000"},"metrics":{"__typename":"MessageMetrics","views":9},"postTime":"2025-04-13T02:18:14.052-07:00","lastPublishTime":"2025-04-13T02:18:14.052-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello! After trying to reinstall, clear cache, AppData, all Dropbox folders, and so on, I still get the same error after I successfully install and log in to Dropbox(during the process of Dropbox folder creation). Here is an error: bn.BUILD_KEY: Dropbox bn.VERSION: 221.4.5365 bn.constants.WINDOWS_SHELL_EXT_VERSION: 78 bn.is_frozen: True pid: 4792 cwd: 'C:\\\\Windows\\\\SysWOW64'      real_path='C:\\\\Windows\\\\SysWOW64'                mode=0o40777    uid=0    gid=0      parent    mode=0o40777    uid=0    gid=0 HOME: None appdata: 'C:\\\\Users\\\\Usr79\\\\AppData\\\\Local\\\\Dropbox\\\\instance2'          real_path='C:\\\\Users\\\\Usr79\\\\AppData\\\\Local\\\\Dropbox\\\\instance2'                    mode=0o40777    uid=0    gid=0          parent    mode=0o40777    uid=0    gid=0 dropbox_path: None                         not found               parent    not found sys_executable: 'C:\\\\Program Files (x86)\\\\Dropbox\\\\Client\\\\Dropbox.exe'                 real_path='C:\\\\Program Files (x86)\\\\Dropbox\\\\Client\\\\Dropbox.exe'                           mode=0o100777    uid=0    gid=0                 parent    mode=0o40777    uid=0    gid=0 trace.__file__: 'C:\\\\Program Files (x86)\\\\Dropbox\\\\Client\\\\221.4.5365\\\\python-packages.zip\\\\dropbox\\\\client\\\\ui\\\\common\\\\boot_error.pyc'                 real_path='C:\\\\Program Files (x86)\\\\Dropbox\\\\Client\\\\221.4.5365\\\\python-packages.zip\\\\dropbox\\\\client\\\\ui\\\\common\\\\boot_error.pyc'                           not found                 parent    not found TMP: C:\\Temp TEMP: C:\\Temp tempdir: 'C:\\\\Temp'          real_path='C:\\\\Temp'                    mode=0o40777    uid=0    gid=0          parent    mode=0o40777    uid=0    gid=0 Traceback (most recent call last):   File \"desktop/dropbox/client/main.py\", line 5841, in _setup_root_for_account   File \"desktop/dropbox/sync_root/helpers.py\", line 187, in create_root_for_account   File \"desktop/dropbox/foundation/futures/basic.py\", line 981, in result   File \"desktop/dropbox/sync_root/manager.py\", line 319, in create_root   File \"desktop/dropbox/sync_root/handlers/windows/cloud_files.py\", line 245, in register   File \"desktop/dropbox/sync_root/handlers/windows/cloud_files.py\", line 481, in _register FileNotFoundError: [WinError -2147024894] The system cannot find the file specified ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"3205","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827077":{"__typename":"Conversation","id":"conversation:827077","topic":{"__typename":"ForumTopicMessage","uid":827077},"lastPostingActivityTime":"2025-04-12T21:25:13.927-07:00","solved":true},"User:user:1907586":{"__typename":"User","uid":1907586,"login":"Sir_Caramel","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1907586"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjcwNzctUkF4cWlr?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjcwNzctUkF4cWlr?revision=2","title":"dropbox error.png","associationType":"BODY","width":455,"height":161,"altText":null},"ForumTopicMessage:message:827077":{"__typename":"ForumTopicMessage","subject":"Dropbox desktop app won't install on Windows 11 and gives me an error","conversation":{"__ref":"Conversation:conversation:827077"},"id":"message:827077","revisionNum":2,"uid":827077,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1907586"},"metrics":{"__typename":"MessageMetrics","views":165},"postTime":"2025-03-18T17:04:45.957-07:00","lastPublishTime":"2025-03-18T17:13:24.816-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi there, Dropbox does not complete installation on a new Win 11 install that has been fully updated.  \n This is the latest error code: \n I've tried different things for 2-3 days no and nothing has worked. I've rebooted, etc ad nauseum between each attempt: \n \n Normal install \n Normal install, run as admin \n Offline installer  \n Offline installer, run as admin \n Offline installer run as admin with all antivirus/firewall turned off \n \n I'm in China, so tried all the above with and without VPN turned on. \n Any thoughts? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"544","kudosSumWeight":0,"repliesCount":16,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuM3wyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjcwNzctUkF4cWlr?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:804161":{"__typename":"Conversation","id":"conversation:804161","topic":{"__typename":"ForumTopicMessage","uid":804161},"lastPostingActivityTime":"2025-04-10T16:00:44.551-07:00","solved":true},"User:user:255357":{"__typename":"User","uid":255357,"login":"Rob S.47","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:255357"},"ForumTopicMessage:message:804161":{"__typename":"ForumTopicMessage","subject":"Dropbox stopped working on iPad, deleted and reinstalled, will not login.","conversation":{"__ref":"Conversation:conversation:804161"},"id":"message:804161","revisionNum":2,"uid":804161,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:255357"},"metrics":{"__typename":"MessageMetrics","views":588},"postTime":"2024-10-29T12:44:16.186-07:00","lastPublishTime":"2024-10-29T18:57:05.564-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" On my iPad, I could not sign in to dropbox and use it as I have been for the last several years. I kept getting a spinning circle telling me it was trying to sign out. I close the app, then reopened it, same thing it would not log out so I could log back in again. \n I deleted the app and reinstalled it and now it will not allow me to log back in. It says my provided user information is not valid. \n I know I have the email and password correct I used it on another device. \n Any known issues? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"497","kudosSumWeight":0,"repliesCount":9,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:829819":{"__typename":"Conversation","id":"conversation:829819","topic":{"__typename":"ForumTopicMessage","uid":829819},"lastPostingActivityTime":"2025-04-10T14:16:08.389-07:00","solved":false},"User:user:1910626":{"__typename":"User","uid":1910626,"login":"rexqhl","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:1910626"},"ForumTopicMessage:message:829819":{"__typename":"ForumTopicMessage","subject":"Dropbox Plus - having troubling signing into my account when using Android devices.","conversation":{"__ref":"Conversation:conversation:829819"},"id":"message:829819","revisionNum":2,"uid":829819,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1910626"},"metrics":{"__typename":"MessageMetrics","views":33},"postTime":"2025-04-09T18:36:45.749-07:00","lastPublishTime":"2025-04-09T22:12:35.016-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I have multiple devices currently linked to my Plus account - 8 currently - but new devices especially Android are having trouble logging in. Either states user info invalid or it won't accept the 6-digit security code used for 2 step verification. But Apple devices don't have the issue. Same log-in and password.  \n Is there a setting I have got wrong or is it more likely to be the device type or settings being the issue? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"432","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825919":{"__typename":"Conversation","id":"conversation:825919","topic":{"__typename":"ForumTopicMessage","uid":825919},"lastPostingActivityTime":"2025-04-10T06:57:37.073-07:00","solved":true},"User:user:1906515":{"__typename":"User","uid":1906515,"login":"Hug hug","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1906515"},"ForumTopicMessage:message:825919":{"__typename":"ForumTopicMessage","subject":"Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.","conversation":{"__ref":"Conversation:conversation:825919"},"id":"message:825919","revisionNum":2,"uid":825919,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1906515"},"metrics":{"__typename":"MessageMetrics","views":224},"postTime":"2025-03-10T15:26:26.439-07:00","lastPublishTime":"2025-03-10T15:45:16.551-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, \n My dropbox stopped replicating of PC / Windows 11 \n So uninstalled and re-installed. \n At installation I get: error 1073741819 \n and installation fails all the time \n What should I do? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"195","kudosSumWeight":1,"repliesCount":18,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:829529":{"__typename":"Conversation","id":"conversation:829529","topic":{"__typename":"ForumTopicMessage","uid":829529},"lastPostingActivityTime":"2025-04-08T06:10:19.116-07:00","solved":false},"User:user:1910379":{"__typename":"User","uid":1910379,"login":"moiz6649","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1910379"},"ForumTopicMessage:message:829529":{"__typename":"ForumTopicMessage","subject":"I need help recovering files deleted more than a year and a half ago","conversation":{"__ref":"Conversation:conversation:829529"},"id":"message:829529","revisionNum":2,"uid":829529,"depth":0,"board":{"__ref":"Forum:board:101001013"},"author":{"__ref":"User:user:1910379"},"metrics":{"__typename":"MessageMetrics","views":21},"postTime":"2025-04-08T05:41:08.347-07:00","lastPublishTime":"2025-04-08T06:10:19.116-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" i wanna recover some private photos and videos which i deleted a while ago but now need to back for my legal proceedings. I deleted those files almost a year and half ago ,not sure about the time. So i wanna recover all the photos and videos i have deleted from my dropbox over the course of 2-3 years just to be safe . How do i do that please help me ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"353","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:text:en_US-components/community/Navbar-1744039679000":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1744039679000","value":{"1007":"Business Team Members","101007":"Discover","101010":"Groups","101000041":"Developer & API","101001000":"Help","101001012":"View, download, and export","101001013":"Delete, edit, and organize","101001014":"Create, 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