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Install

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I can't open the app, reinstalling doesn't work.
Salve, quando cerco di avviare l'app Dropbox su Mac mi compare il messaggio "Impossibile avviare Dropbox". L'app ha sempre funzionato sino a ieri. Cosa posso fare? Ho già provato a disinstallare e reinstallare il programma invano. Chiedo aiuto, grazie.
nandom111
2 hours ago Place Apps and Installations
8Views
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1Comment
I uninstalled the app, and now I can't reinstall it.
I cannot download App. Therefore. i cannot access files. Also, I cannot open Word or Excel. I uninstalled and now I cannot reinstall. Not sure what else to do. Is Dropbox working on this???
nell209
2 hours ago Place Apps and Installations
11Views
0likes
1Comment
'Couldn't complete sign in, please try again' error on the desktop app on Windows
a few days ago, dropbox suddenly stopped syncing on my laptop. i tried uninstalling and reinstalling. at first, i couldn't reinstall so i tried the offline installer as suggested in dropbox help. got dropbox to finally install. however, now, i get error "couldnt complete sign in. pls try again." i tried uninstalling then reinstalling, and even tried reinstalling without uninstalling as suggested in the threads here to no avail. i also turned off kaspersky firewall while reinstalling as suggested in the forum but still encounter the same problem. encountered problem with dropbox at about the same time my microsoft edge browser suddenly disappeared. dont know if my prob with the browser has anything to do with my dropbox problem. i'm on windows 10 home. help please. thanks.
Solved
ayc ayc
3 days ago Place Apps and Installations
45Views
0likes
3Comments
Swipen in Dropbox Ordnern - Mobile App Android
Hallo, ich habe ein Dropbox Plus Abo und nutze die App hauptsächlich auf dem Handy als Ablage für meine Fotos. Bis vor einigen Wochen konnte ich die Ordner öffnen, ein Bild öffnen und ansehen und dann nach links swipen um das nächste Bild anzusehen. So macht es ja auch Sinn Fotos in einer Art Gallerie nacheinander anzusehen. Mittlerweile ist es aber so, dass ich den Ordner öffne, ein Bild öffne und dann ein kleines Infofeld kommt mit dem Namen des Bildes. Währenddessen öffnet sich das Bild und man kann es ansehen - nur das nach links wischen geht nicht mehr - d.h. das Bild muss geschlossen werden, das nächste ausgewählt und wieder geöffnet werden usw. Das ist aber doch nicht Sinn der Sache wenn man Bildergalerien anschauen möchte. Kennt das jemand? Und noch wichtiger, weiß jemand was ich tun kann/muss, dass es wieder richtig funktioniert? Die Bilder sind alle als jpg. gespeichert. Daran wurde aber auch nichts geändert. Danke für eure Hilfe! VG Micha
MichaFa19
5 days ago Place Eine Frage stellen
242Views
0likes
8Comments
Dropbox desktop app won't install on Windows 11 and gives me an error
Hi there, Dropbox does not complete installation on a new Win 11 install that has been fully updated. This is the latest error code: I've tried different things for 2-3 days no and nothing has worked. I've rebooted, etc ad nauseum between each attempt: Normal install Normal install, run as admin Offline installer Offline installer, run as admin Offline installer run as admin with all antivirus/firewall turned off I'm in China, so tried all the above with and without VPN turned on. Any thoughts?
Sir_Caramel
6 days ago Place Apps and Installations
139Views
0likes
15Comments
Having issues re-downloading the app on my Windows device. Error code: -1073741674.
Hi all, I am having trouble re-installing dropbox to my laptop running on Windows 11 Home. It started a few days ago after I quit the dropbox program, and cannot reopen it. I uninstalled it thinking reinstalling might solve the problem, but it doesn't. I have tried installing the full package, and also followed the "How to run an advanced re-install" step by step, and the same error message keep showing up. Here are some worthwhile anomalies I think may help those with better understand of the program When it was still installed originally after quitting, the task manager does have Dropbox and dropbox update in the tasks, but no interface of the dropbox program showed up. After trying to reinstall it, the error message will read "Installation failed with an unknown error (Error Code: -1073741674). See the link below for instructions to perform an advanced reinstall. The link brings me to a page that allows me to do a full download. This did not solve my issue. When I navigate to Apps, I will actually find the Dropbox program installed, only cannot be run and having the same issues as before. It has been a few days and support did escalate my case, but no one has contacted yet directly through email, so I'd figure I should open a discussion here. Any input will be helpful. Many thanks,
3-5-2025 error message
6 days ago Place Apps and Installations
49Views
0likes
3Comments
How to check what has been synced when using the app and how to access its preferences?
I started a free trial on 18.3.25. I am completely lost! I seem to have a Business Plan, but I don't want that. I just wanted to transfer some folders/files onto a new laptop. Dropbox seems to have transferred the videos/music from my USB, onto Dropbox, without asking and automatically synced 'something'. I don't know what. (although thankfully, it did seem to movedmy photos onto the new laptop) I don't know what has been synced? 2. I made some adjustments to preferences, but I cannot find 'preferences' again, to check if noted. Where do I find Preferences? 3. I have deleted the taskbar icon by mistake and so cannot access my account. 4. I am worried sick that if I do not continue with Dropbox, that I will lose all my files/folders in Documents,Music, Videos and possibly Pictures? Is that so?
mosie
6 days ago Place Create, upload, and share
70Views
0likes
4Comments
Windows app keeps folders of older client versions, can I remove them?
I just discovered that the Dropbox Windows App is not a good app-space manager. On one computer: c:\Program Files (x86)\Dropbox\ contains SEVEN old client versions, using over 2.6GB of storage! The folders are things like Client_77.4.131 Client_211.3.5889 Client_221.3.5229 Another computer: only one, 300MB. Another: nine versions, 3.4GB And one more: no extras at all. The old versions are dated as recently as October 2024, and March 13, 2025 QUESTIONS: Is this a known bug? Please fix it! Is there any kind of safe "Dropbox cleanup" tool that could fix this? Is it safe to simply delete all Client_* folders in the Dropbox app folder? (Note the "_") THANKS!
PapaPete
8 days ago Place Apps and Installations
22Views
0likes
1Comment
Unable to install the desktop app on Fedora 41.
I need to install the Desktop App for Selective Sync. I've downloaded the Fedora rpm and installed it. I installs a filemanager. When I click on the 'open dropbox app' the screen blinks and is redisplayed. What are the steps for installing the Dropbox app? Thanks
Solved
jonbjoseph
8 days ago Place Apps and Installations
305Views
0likes
15Comments
Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.
Hello, My dropbox stopped replicating of PC / Windows 11 So uninstalled and re-installed. At installation I get: error 1073741819 and installation fails all the time What should I do?
Solved
Hug hug
10 days ago Place Apps and Installations
152Views
1like
14Comments

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2025-03-31 alle 07.57.20.png","associationType":"BODY","width":292,"height":374,"altText":""},"ForumTopicMessage:message:828439":{"__typename":"ForumTopicMessage","subject":"I can't open the app, reinstalling doesn't work.","conversation":{"__ref":"Conversation:conversation:828439"},"id":"message:828439","revisionNum":2,"uid":828439,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1909357"},"metrics":{"__typename":"MessageMetrics","views":8},"postTime":"2025-03-30T23:15:30.485-07:00","lastPublishTime":"2025-03-30T23:24:24.485-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Salve, \n quando cerco di avviare l'app Dropbox su Mac mi compare il messaggio \"Impossibile avviare Dropbox\". L'app ha sempre funzionato sino a ieri. Cosa posso fare? Ho già provato a disinstallare e reinstallare il programma invano. Chiedo aiuto, grazie. \n \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"271","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04Mjg0MzktM1BHdWpj?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:828411":{"__typename":"Conversation","id":"conversation:828411","topic":{"__typename":"ForumTopicMessage","uid":828411},"lastPostingActivityTime":"2025-03-30T23:03:45.661-07:00","solved":false},"User:user:1909323":{"__typename":"User","uid":1909323,"login":"nell209","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-2.svg?time=0"},"id":"user:1909323"},"ForumTopicMessage:message:828411":{"__typename":"ForumTopicMessage","subject":"I uninstalled the app, and now I can't reinstall it.","conversation":{"__ref":"Conversation:conversation:828411"},"id":"message:828411","revisionNum":2,"uid":828411,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1909323"},"metrics":{"__typename":"MessageMetrics","views":11},"postTime":"2025-03-30T15:35:03.636-07:00","lastPublishTime":"2025-03-30T23:01:36.370-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I cannot download App. Therefore. i cannot access files. Also, I cannot open Word or Excel. I uninstalled and now I cannot reinstall. Not sure what else to do. Is Dropbox working on this??? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"209","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827577":{"__typename":"Conversation","id":"conversation:827577","topic":{"__typename":"ForumTopicMessage","uid":827577},"lastPostingActivityTime":"2025-03-28T09:29:18.553-07:00","solved":true},"User:user:1908276":{"__typename":"User","uid":1908276,"login":"ayc ayc","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-11.svg?time=0"},"id":"user:1908276"},"ForumTopicMessage:message:827577":{"__typename":"ForumTopicMessage","subject":"'Couldn't complete sign in, please try again' error on the desktop app on Windows","conversation":{"__ref":"Conversation:conversation:827577"},"id":"message:827577","revisionNum":2,"uid":827577,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1908276"},"metrics":{"__typename":"MessageMetrics","views":45},"postTime":"2025-03-22T00:29:50.587-07:00","lastPublishTime":"2025-03-24T02:36:50.293-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" a few days ago, dropbox suddenly stopped syncing on my laptop. i tried uninstalling and reinstalling. at first, i couldn't reinstall so i tried the offline installer as suggested in dropbox help. got dropbox to finally install. however, now, i get error \"couldnt complete sign in. pls try again.\" i tried uninstalling then reinstalling, and even tried reinstalling without uninstalling as suggested in the threads here to no avail. i also turned off kaspersky firewall while reinstalling as suggested in the forum but still encounter the same problem. \n encountered problem with dropbox at about the same time my microsoft edge browser suddenly disappeared. dont know if my prob with the browser has anything to do with my dropbox problem. \n i'm on windows 10 home. \n help please. thanks. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"850","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:795219":{"__typename":"Conversation","id":"conversation:795219","topic":{"__typename":"ForumTopicMessage","uid":795219},"lastPostingActivityTime":"2025-03-26T07:58:38.308-07:00","solved":false},"Category:category:103007A":{"__typename":"Category","id":"category:103007A","displayId":"103007A"},"Forum:board:103001000":{"__typename":"Forum","id":"board:103001000","displayId":"103001000","nodeType":"board","conversationStyle":"FORUM","title":"Eine Frage stellen","shortTitle":"Eine Frage stellen","parent":{"__ref":"Category:category:103007A"}},"User:user:1872906":{"__typename":"User","uid":1872906,"login":"MichaFa19","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1872906"},"ForumTopicMessage:message:795219":{"__typename":"ForumTopicMessage","subject":"Swipen in Dropbox Ordnern - Mobile App Android","conversation":{"__ref":"Conversation:conversation:795219"},"id":"message:795219","revisionNum":2,"uid":795219,"depth":0,"board":{"__ref":"Forum:board:103001000"},"author":{"__ref":"User:user:1872906"},"metrics":{"__typename":"MessageMetrics","views":242},"postTime":"2024-09-17T07:09:19.117-07:00","lastPublishTime":"2024-09-18T01:41:50.304-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hallo, ich habe ein Dropbox Plus Abo und nutze die App hauptsächlich auf dem Handy als Ablage für meine Fotos. Bis vor einigen Wochen konnte ich die Ordner öffnen, ein Bild öffnen und ansehen und dann nach links swipen um das nächste Bild anzusehen. So macht es ja auch Sinn Fotos in einer Art Gallerie nacheinander anzusehen. Mittlerweile ist es aber so, dass ich den Ordner öffne, ein Bild öffne und dann ein kleines Infofeld kommt mit dem Namen des Bildes. Währenddessen öffnet sich das Bild und man kann es ansehen - nur das nach links wischen geht nicht mehr - d.h. das Bild muss geschlossen werden, das nächste ausgewählt und wieder geöffnet werden usw. Das ist aber doch nicht Sinn der Sache wenn man Bildergalerien anschauen möchte. Kennt das jemand? Und noch wichtiger, weiß jemand was ich tun kann/muss, dass es wieder richtig funktioniert? Die Bilder sind alle als jpg. gespeichert. Daran wurde aber auch nichts geändert. Danke für eure Hilfe! VG Micha ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"983","kudosSumWeight":0,"repliesCount":8,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827077":{"__typename":"Conversation","id":"conversation:827077","topic":{"__typename":"ForumTopicMessage","uid":827077},"lastPostingActivityTime":"2025-03-25T23:31:28.176-07:00","solved":false},"User:user:1907586":{"__typename":"User","uid":1907586,"login":"Sir_Caramel","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1907586"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjcwNzctUkF4cWlr?revision=2\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjcwNzctUkF4cWlr?revision=2","title":"dropbox error.png","associationType":"BODY","width":455,"height":161,"altText":null},"ForumTopicMessage:message:827077":{"__typename":"ForumTopicMessage","subject":"Dropbox desktop app won't install on Windows 11 and gives me an error","conversation":{"__ref":"Conversation:conversation:827077"},"id":"message:827077","revisionNum":2,"uid":827077,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1907586"},"metrics":{"__typename":"MessageMetrics","views":139},"postTime":"2025-03-18T17:04:45.957-07:00","lastPublishTime":"2025-03-18T17:13:24.816-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi there, Dropbox does not complete installation on a new Win 11 install that has been fully updated. \n This is the latest error code: \n I've tried different things for 2-3 days no and nothing has worked. I've rebooted, etc ad nauseum between each attempt: \n \n Normal install \n Normal install, run as admin \n Offline installer \n Offline installer, run as admin \n Offline installer run as admin with all antivirus/firewall turned off \n \n I'm in China, so tried all the above with and without VPN turned on. \n Any thoughts? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"544","kudosSumWeight":0,"repliesCount":15,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MjcwNzctUkF4cWlr?revision=2\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825253":{"__typename":"Conversation","id":"conversation:825253","topic":{"__typename":"ForumTopicMessage","uid":825253},"lastPostingActivityTime":"2025-03-25T04:11:32.892-07:00","solved":false},"User:user:1905840":{"__typename":"User","uid":1905840,"login":"3-5-2025 error message","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1905840"},"ForumTopicMessage:message:825253":{"__typename":"ForumTopicMessage","subject":"Having issues re-downloading the app on my Windows device. Error code: -1073741674.","conversation":{"__ref":"Conversation:conversation:825253"},"id":"message:825253","revisionNum":2,"uid":825253,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1905840"},"metrics":{"__typename":"MessageMetrics","views":49},"postTime":"2025-03-05T23:29:22.623-08:00","lastPublishTime":"2025-03-06T00:26:06.856-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hi all, \n I am having trouble re-installing dropbox to my laptop running on Windows 11 Home. It started a few days ago after I quit the dropbox program, and cannot reopen it. I uninstalled it thinking reinstalling might solve the problem, but it doesn't. I have tried installing the full package, and also followed the \"How to run an advanced re-install\" step by step, and the same error message keep showing up. \n Here are some worthwhile anomalies I think may help those with better understand of the program \n When it was still installed originally after quitting, the task manager does have Dropbox and dropbox update in the tasks, but no interface of the dropbox program showed up. \n After trying to reinstall it, the error message will read \"Installation failed with an unknown error (Error Code: -1073741674). See the link below for instructions to perform an advanced reinstall. The link brings me to a page that allows me to do a full download. This did not solve my issue. \n When I navigate to Apps, I will actually find the Dropbox program installed, only cannot be run and having the same issues as before. \n It has been a few days and support did escalate my case, but no one has contacted yet directly through email, so I'd figure I should open a discussion here. \n Any input will be helpful. \n Many thanks, ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1359","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827724":{"__typename":"Conversation","id":"conversation:827724","topic":{"__typename":"ForumTopicMessage","uid":827724},"lastPostingActivityTime":"2025-03-25T03:51:13.568-07:00","solved":false},"User:user:1908530":{"__typename":"User","uid":1908530,"login":"mosie","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-12.svg?time=0"},"id":"user:1908530"},"ForumTopicMessage:message:827724":{"__typename":"ForumTopicMessage","subject":"How to check what has been synced when using the app and how to access its preferences?","conversation":{"__ref":"Conversation:conversation:827724"},"id":"message:827724","revisionNum":2,"uid":827724,"depth":0,"board":{"__ref":"Forum:board:101001014"},"author":{"__ref":"User:user:1908530"},"metrics":{"__typename":"MessageMetrics","views":70},"postTime":"2025-03-24T07:35:45.223-07:00","lastPublishTime":"2025-03-24T08:23:07.799-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I started a free trial on 18.3.25. I am completely lost! I seem to have a Business Plan, but I don't want that. I just wanted to transfer some folders/files onto a new laptop. Dropbox seems to have transferred the videos/music from my USB, onto Dropbox, without asking and automatically synced 'something'. I don't know what. (although thankfully, it did seem to movedmy photos onto the new laptop) \n \n I don't know what has been synced? 2. I made some adjustments to preferences, but I cannot find 'preferences' again, to check if noted. Where do I find Preferences? 3. I have deleted the taskbar icon by mistake and so cannot access my account. 4. I am worried sick that if I do not continue with Dropbox, that I will lose all my files/folders in Documents,Music, Videos and possibly Pictures? Is that so? \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"894","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:827595":{"__typename":"Conversation","id":"conversation:827595","topic":{"__typename":"ForumTopicMessage","uid":827595},"lastPostingActivityTime":"2025-03-24T00:33:18.014-07:00","solved":false},"User:user:1908330":{"__typename":"User","uid":1908330,"login":"PapaPete","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1908330"},"ForumTopicMessage:message:827595":{"__typename":"ForumTopicMessage","subject":"Windows app keeps folders of older client versions, can I remove them?","conversation":{"__ref":"Conversation:conversation:827595"},"id":"message:827595","revisionNum":2,"uid":827595,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1908330"},"metrics":{"__typename":"MessageMetrics","views":22},"postTime":"2025-03-22T15:16:59.389-07:00","lastPublishTime":"2025-03-24T00:33:18.014-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I just discovered that the Dropbox Windows App is not a good app-space manager. \n On one computer: \n c:\\Program Files (x86)\\Dropbox\\ contains SEVEN old client versions, using over 2.6GB of storage! \n The folders are things like Client_77.4.131 Client_211.3.5889 Client_221.3.5229 \n Another computer: only one, 300MB. \n Another: nine versions, 3.4GB \n And one more: no extras at all. \n The old versions are dated as recently as October 2024, and March 13, 2025 \n QUESTIONS: \n \n Is this a known bug? Please fix it! \n Is there any kind of safe \"Dropbox cleanup\" tool that could fix this? \n Is it safe to simply delete all Client_* folders in the Dropbox app folder? (Note the \"_\") \n \n THANKS! 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I installs a filemanager. When I click on the 'open dropbox app' the screen blinks and is redisplayed. \n What are the steps for installing the Dropbox app? \n Thanks \n \n \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"310","kudosSumWeight":0,"repliesCount":15,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTgxNTItYXc4SExp?revision=2\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuMnwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS04MTgxNTItaTlHREd1?revision=2\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:825919":{"__typename":"Conversation","id":"conversation:825919","topic":{"__typename":"ForumTopicMessage","uid":825919},"lastPostingActivityTime":"2025-03-21T09:02:08.856-07:00","solved":true},"User:user:1906515":{"__typename":"User","uid":1906515,"login":"Hug hug","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1906515"},"ForumTopicMessage:message:825919":{"__typename":"ForumTopicMessage","subject":"Dropbox error 1073741819 after uninstalling, and reinstalling the app on my Windows 11.","conversation":{"__ref":"Conversation:conversation:825919"},"id":"message:825919","revisionNum":2,"uid":825919,"depth":0,"board":{"__ref":"Forum:board:101001016"},"author":{"__ref":"User:user:1906515"},"metrics":{"__typename":"MessageMetrics","views":152},"postTime":"2025-03-10T15:26:26.439-07:00","lastPublishTime":"2025-03-10T15:45:16.551-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, \n My dropbox stopped replicating of PC / Windows 11 \n So uninstalled and re-installed. \n At installation I get: error 1073741819 \n and installation fails all the time \n What should I do? 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