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1200 TopicsZip file can not decompress Mac OS X
Hello DB. I have now, on multiple occasions, had clients write me that when they download a folder I sent them, the resulting .zip file will provide an error when decompressed. I have myself recreated this on a Macbook Air M2 on OS X Monterey and Big Sur. The downloaded zip file has the correct size, but is corrupt. Best, Tor1.7KViews0likes8CommentsHow to make my files available offline, so that I'm able to transfer them?
Hello everyone I am new to Dropbox. I have the free trial. I am trying to download all my photos from various phones into Dropbox. Then I am going to transfer them onto an external hard drive. I have just downloaded Dropbox onto my PC and the photos all have clouds next to them. How do I download them so I am able to transfer them. I have thousands so doing this as multiples would be better TIA.62Views0likes1CommentWhat is the best way to download 50,000 images from my Camera Uploads folder?
Hi, I am slowly downloading the contents of my Dropbox (approx 600GB) to an SSD drive from the website. I do not have the folders synced to my computer as they'd fill it. The last job I have to do is to download the contents of my Camera Uploads folder. I can't find a way to see exactly how many photos/images there are, but I estimate 50k+ based on what I've transferred from my phone over the years. I've attempted and given up on this task a few times. It seems the 'easiest' way to do it is to move the photos into new folders in chunks – seems 1000 at a time is the maximum. I can't see a way to keep track of what's been downloaded without separating them into folders like this first. Factoring time to then download to my computer, unzip the file and then upload to the SSD this is going to take a very long time. Does anyone have any suggestions for any better and/or easier ways to achieve such a large transfer of images? Thanks very much, Emma92Views0likes1CommentI can't see my files, even though I upgraded.
Hello, I added several files yesterday on my new dropbox account. I had a message alerting me that Ive reached my basic capacity. I therefore paid to upgrade to a higher capacity but I still cannot see some pictures. How can I solve this problem please ? Many thanks ! Neïla188Views0likes9CommentsI get an error when downloading from a shared link.
Hello I used to be able to download from web links emailed to me. But recently I cannot. The download will not start. It starts to cycle like the download is beginning then an Error screen pops up. See below. Can anyone help??282Views0likes6CommentsHow can I downgrade to my old Plus account?
Hi Dropbox Support Team, I am currently facing an issue with my Dropbox account. I initially purchased the Dropbox Plus 2TB subscription, which I paid for in full. Later, I tried a free trial of the Dropbox Teams/Business Account, but that trial has now expired. Since then, I keep getting prompts to provide billing information to maintain access to my files. All I want to do is cancel the Teams/Business subscription and revert back to my original Dropbox Plus plan, which I've already paid for. However, when I attempt to cancel the Teams plan, it warns me that all my files will be deleted. This is extremely concerning. I’ve tried resolving this on my own, but the support options are not helpful, and I’m struggling to find a solution. Can someone please assist me with removing the Teams account and reinstating my Dropbox Plus subscription without losing any of my files?Solved69Views0likes1CommentDownload progress/status bar when using the mobile app on Android
When using the mobile app, it would be great to have a download notification/progress bar. I usually download videos which take a minute or two to download but, I am sat waiting until I see the 'Exported' notification pop up. Thaankkss!194Views1like4CommentsCan I download multiple starred images from the website?
I use the “star” feature as a way to quickly sort through images that have been automatically uploaded from my camera memory card and ensure that I have an easy way to find the ones that came out the clearest. But when I go to view all of the starred images, there is no way to quickly download them all at once or select groups of images to download. I have to do it one by one. It’s very time consuming.269Views0likes2Comments