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無料トライアル

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無料トライアル
よくわからずdropboxアプリをインストールしたら自動的に無料トライアルになっていました。ヘルプの解約方法を見ても分かりません。記載されていた方法は、 iPhone または iPadで、［設定］アプリを開きます。名前をタップします。［登録］をタップします。 4.［Dropbox］を選択します。 5．［加入プランをキャンセルする］をタップします。なのですが、3.［登録］が見当たらずその先に進めません。iTunesも確認しましたが購入もダウンロードにも何もなくわかりせん。どうか無知な者にもわかる様な方法を教えて頂けませんでしょうか？
shimipop
4 days ago Place 質問する
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Businessプラントライアル解約について
Businessプランのトライアルを３０日以内に解約したところ、招待されていたチームメンバー全員のアドレス（アカウント）が無効となり、３０日経たないと有償版の申込もできなくなっています。このアドレス（アカウント）を復活させることはやはり不可能なのでしょうか。有償版の申込をなるべく早くしたいと思っています。
chama1
6 months ago Place 質問する
46Views
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トライアル版からすぐにアップグレード
Business Plus のトライアル版から始めました。現在7ライセンス使用中です。トライアルの10TB容量制限を解除したいです。トライアル版を解約するとチームが解散するので、現在の状態を維持したまま有料版へ直ぐにアップグレードをしたいのですがトライアル期間終了まで待つしか方法がないのでしょうか？同様の質問を英語のフォーラムで質問して日本語フォーラムを進められましたので再度、こちらに投稿します。
FAMIMA_BB
6 months ago Place 質問する
196Views
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3Comments
容量を増やしたい
現在ビジネスプラスのトライアル版から初めてしまい、容量をオーバーしてしまいました。削除⇒完全に削除しても容量が全く変わらないです。トライアルから有料に切り替えて増やすこともできず、困っています。
Solved
FAMIMA_BB
6 months ago Place 質問する
94Views
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2Comments
チームプランから個人プランへの移行時にファイルが移動されない問題について
チームプラン（こちらチーム用ですが、無料だったので一人で無料体験期間中利用していました）から個人プラン（Dropbox Plus）に変更したのですが、その際、個人アカウントにチームアカウントで保存していたファイルが移行チームプランから個人プランへの移行時にファイルが移動されないされていませんでした。どうすればこれらのファイルに個人アカウントからアクセスできるようになりますか？移行の手順や対処法をご教示いただけると幸いです。
mon24
7 months ago Place 質問する
113Views
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3Comments
無料トライアルをキャンセルしたい
Professionalプランの無料トライアルをキャンセルしたいのですが、ヘルプに記載されている方法ではできずに困っています。「アカウント設定」をクリック後、左の「加入プラン」をクリックしても何も表示されず。「お支払い」をクリックするとずっと「エラー」と表示されています。チャットボットに相談するも、解決せず、https://www.dropbox.com/get_help　のサポートページを案内されたのですが正しく表示されないため、お問い合わせもできません。無料期間内にキャンセルしたいのですがどうしたら良いでしょうか。
riruna_oba
7 months ago Place 質問する
141Views
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1Comment
Dropbox Plus 料金支払について
Dropbox スタッフ様　お世話になります．浜崎と申します．Plusの無料トライアルを利用中です．支払いに関してカード情報を登録しましたがトライアル期間のままのようです．あと5日の無料期間が終了すれば支払いが実行され，有料期間がスタートするのでしょうか？それとも支払い方法（カード情報の登録だけですが）不備があるのでしょうか？ご確認よろしくお願いいたします．
hamapapa
8 months ago Place 質問する
174Views
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3Comments
Basicプランのはずなのに30 日間トライアル版が終了しましたと表示されて使えなくなった
どうしたら良いですか？
Drop15
8 months ago Place 質問する
215Views
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3Comments
Dropbox Professionalトライアルの解約をしたい
Professionalプランの無料トライアルを利用しており、無料の期間内にキャンセルしたいのですがメールやヘルプに記載されている方法ではできずに困っています。・ドロップボックスにログイン・右上のイニシャルから「アカウント設定」をクリックここまでは問題ないのですが「アカウント設定」をクリック後、左の「加入プラン」https://www.dropbox.com/manage/subscriptions?_tk=account_menu をクリックしてもページが表示されません。「お支払い」https://www.dropbox.com/manage/billing?_tk=web_left_nav_bar をクリックするとずっと"エラーが発生しました。"と表示されています。また、https://www.dropbox.com/get_help　のサポートページも正しく表示されていない様です。無料期間も残り数日なので、早くキャンセルしたいのですがどうしたら良いでしょうか。
szr_k
8 months ago Place 質問する
323Views
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3Comments
Dropbox Business Plus （トライアル期間終了）に伴いビジネスプランで契約したい
Dropbox Business Plus （トライアル期間終了）に伴い、改めてビジネスプランで契約したいです。現在6名で登録しており、データも5TB共有していますが、データをこのまま共有しプラン変更して契約するにはどうすれば良いでしょうか。宜しくお願いします。
sthink
11 months ago Place 質問する
1.2KViews
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よくわからずdropboxアプリをインストールしたら自動的に無料トライアルになっていました。ヘルプの解約方法を見ても分かりません。記載されていた方法は、 iPhone または iPadで、［設定］アプリを開きます。名前をタップします。［登録］をタップします。 4.［Dropbox］を選択します。 5．［加入プランをキャンセルする］をタップします。なのですが、3.［登録］が見当たらずその先に進めません。iTunesも確認しましたが購入もダウンロードにも何もなくわかりせん。どうか無知な者にもわかる様な方法を教えて頂けませんでしょうか？ 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Businessプランのトライアルを３０日以内に解約したところ、招待されていたチームメンバー全員のアドレス（アカウント）が無効となり、３０日経たないと有償版の申込もできなくなっています。このアドレス（アカウント）を復活させることはやはり不可能なのでしょうか。有償版の申込をなるべく早くしたいと思っています。 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Business Plus のトライアル版から始めました。現在7ライセンス使用中です。 \n トライアルの10TB容量制限を解除したいです。 \n トライアル版を解約するとチームが解散するので、現在の状態を維持したまま有料版へ直ぐにアップグレードをしたいのですがトライアル期間終了まで待つしか方法がないのでしょうか？ \n \n 同様の質問を英語のフォーラムで質問して日本語フォーラムを進められましたので再度、こちらに投稿します。 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現在ビジネスプラスのトライアル版から初めてしまい、容量をオーバーしてしまいました。 \n 削除⇒完全に削除しても容量が全く変わらないです。 \n トライアルから有料に切り替えて増やすこともできず、困っています。 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チームプラン（こちらチーム用ですが、無料だったので一人で無料体験期間中利用していました）から個人プラン（Dropbox Plus）に変更したのですが、その際、個人アカウントにチームアカウントで保存していたファイルが移行チームプランから個人プランへの移行時にファイルが移動されないされていませんでした。どうすればこれらのファイルに個人アカウントからアクセスできるようになりますか？移行の手順や対処法をご教示いただけると幸いです。 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Professionalプランの無料トライアルをキャンセルしたいのですが、ヘルプに記載されている方法ではできずに困っています。 \n 「アカウント設定」をクリック後、左の「加入プラン」をクリックしても何も表示されず。 \n 「お支払い」をクリックするとずっと「エラー」と表示されています。 \n \n チャットボットに相談するも、解決せず、https://www.dropbox.com/get_help　のサポートページを案内されたのですが \n 正しく表示されないため、お問い合わせもできません。 \n 無料期間内にキャンセルしたいのですがどうしたら良いでしょうか。 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Plus 料金支払について","conversation":{"__ref":"Conversation:conversation:795478"},"id":"message:795478","revisionNum":2,"uid":795478,"depth":0,"board":{"__ref":"Forum:board:107001000"},"author":{"__ref":"User:user:1870797"},"metrics":{"__typename":"MessageMetrics","views":174},"postTime":"2024-09-18T07:47:24.201-07:00","lastPublishTime":"2024-09-18T17:11:09.831-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dropbox スタッフ様　お世話になります．浜崎と申します．Plusの無料トライアルを利用中です．支払いに関してカード情報を登録しましたがトライアル期間のままのようです．あと5日の無料期間が終了すれば支払いが実行され，有料期間がスタートするのでしょうか？それとも支払い方法（カード情報の登録だけですが）不備があるのでしょうか？ご確認よろしくお願いいたします． ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"182","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:794175":{"__typename":"Conversation","id":"conversation:794175","topic":{"__typename":"ForumTopicMessage","uid":794175},"lastPostingActivityTime":"2024-09-11T20:58:47.097-07:00","solved":false},"User:user:1871393":{"__typename":"User","uid":1871393,"login":"Drop15","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1871393"},"ForumTopicMessage:message:794175":{"__typename":"ForumTopicMessage","subject":"Basicプランのはずなのに30 日間トライアル版が終了しましたと表示されて使えなくなった","conversation":{"__ref":"Conversation:conversation:794175"},"id":"message:794175","revisionNum":2,"uid":794175,"depth":0,"board":{"__ref":"Forum:board:107001000"},"author":{"__ref":"User:user:1871393"},"metrics":{"__typename":"MessageMetrics","views":215},"postTime":"2024-09-11T18:38:42.173-07:00","lastPublishTime":"2024-09-11T18:52:28.710-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" どうしたら良いですか？ ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"13","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:791830":{"__typename":"Conversation","id":"conversation:791830","topic":{"__typename":"ForumTopicMessage","uid":791830},"lastPostingActivityTime":"2024-09-01T17:41:50.161-07:00","solved":false},"User:user:1867697":{"__typename":"User","uid":1867697,"login":"szr_k","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"id":"user:1867697"},"ForumTopicMessage:message:791830":{"__typename":"ForumTopicMessage","subject":"Dropbox Professionalトライアルの解約をしたい","conversation":{"__ref":"Conversation:conversation:791830"},"id":"message:791830","revisionNum":3,"uid":791830,"depth":0,"board":{"__ref":"Forum:board:107001000"},"author":{"__ref":"User:user:1867697"},"metrics":{"__typename":"MessageMetrics","views":323},"postTime":"2024-08-30T00:35:47.042-07:00","lastPublishTime":"2024-08-30T01:41:37.984-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Professionalプランの無料トライアルを利用しており、 \n 無料の期間内にキャンセルしたいのですがメールやヘルプに記載されている方法ではできずに困っています。 \n \n ・ドロップボックスにログイン \n ・右上のイニシャルから「アカウント設定」をクリック \n \n ここまでは問題ないのですが「アカウント設定」をクリック後、左の「加入プラン」https://www.dropbox.com/manage/subscriptions?_tk=account_menu \n をクリックしてもページが表示されません。 \n 「お支払い」https://www.dropbox.com/manage/billing?_tk=web_left_nav_bar \n をクリックするとずっと\"エラーが発生しました。\"と表示されています。 \n \n \n また、https://www.dropbox.com/get_help　のサポートページも正しく表示されていない様です。 \n \n 無料期間も残り数日なので、早くキャンセルしたいのですがどうしたら良いでしょうか。 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Business Plus （トライアル期間終了）に伴いビジネスプランで契約したい","conversation":{"__ref":"Conversation:conversation:772096"},"id":"message:772096","revisionNum":2,"uid":772096,"depth":0,"board":{"__ref":"Forum:board:107001000"},"author":{"__ref":"User:user:1839034"},"metrics":{"__typename":"MessageMetrics","views":1153},"postTime":"2024-05-21T03:33:59.786-07:00","lastPublishTime":"2024-05-23T20:44:56.372-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Dropbox Business Plus （トライアル期間終了）に伴い、改めてビジネスプランで契約したいです。現在6名で登録しており、データも5TB共有していますが、データをこのまま共有しプラン変更して契約するにはどうすれば良いでしょうか。宜しくお願いします。 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