You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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jwsm20
Explorer | Level 3
Joined 7 years ago
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I paid for the annual Plus subscription through Apple but my account is on the Basic plan
Hi, On April 9th i renewed myDropbox Plus through Apple and I have still not be credited and I have been downgraded to basic/free account. I have tried to find an email address to contac...Solved4.2KViews0likes16CommentsRe: I paid for the annual Plus subscription through Apple but my account is on the Basic plan
Sorry, I have an iPhone. But maybe follow the suggestions below. Apart from that, I don't know how to help. Hi@jwsm20; welcome to the Dropbox Community and happy Monday! As a first step he...3.4KViews0likes0CommentsRe: I paid for the annual Plus subscription through Apple but my account is on the Basic plan
Hi Walter, Thank you ever so much. Your solution worked. However, why isn't this documented in the support area and if it is, why isn't it easeir to find ? But...I do thank you for your ...3.8KViews0likes3Comments