You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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-Lisa-
Helpful | Level 7
Joined 3 months ago
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Re: Photos folder/tab is empty & camera uploads is the only place I can find my files
DBX_Pedro There is still a fault in your software but for me, personally I no longer have a problem as I have found my own fix. I will leave it up to your conscience to decide whether you close th...271Views1like5CommentsRe: Photos folder/tab is empty & camera uploads is the only place I can find my files
Thanks for the update DBX_Pedro. I am glad you haven’t forgotten about this as it is still an issue, however I have discovered a workaround. Pics in Camera uploads appear in the Photos tab, pics ...157Views1like7CommentsRe: Photos folder/tab is empty & camera uploads is the only place I can find my files
Thanks for trying to help schoereli , but yes I have reset many times since Friday. If you scroll back to the first page of this thread you will see this is one of the first things I tried. At least ...360Views1like11CommentsRe: Photos folder/tab is empty & camera uploads is the only place I can find my files
Thank you DBX_Pedro, yes of course you can use that email although I don’t think I can offer you any more information. I see a new version of the app has been released and I have updated one device...396Views1like13CommentsRe: Photos folder/tab is empty & camera uploads is the only place I can find my files
BenDBX DBX_Pedro Jay No this issue has not been resolved for me. As stated above, media in the Camera uploads folder and its sub-folders have now reappeared on the Photos tab but media in other f...473Views1like15CommentsRe: Photos folder/tab is empty & camera uploads is the only place I can find my files
BenDBX Sorry to put a spanner in the works but this is not completely fixed yet. It is true that some photos & movies have returned to the Photos tab but not all of them. It would appear that it ...404Views0likes0CommentsRe: Photos folder/tab is empty & camera uploads is the only place I can find my files
DBX_Pedro Thank you Charlie Windsor Hey everyone deserves a weekend break. Just be grateful they’ve now acknowledged the problem and will hopefully fix it promptly. Take the win. chrisrazzel...403Views0likes5CommentsRe: Photos folder/tab is empty & camera uploads is the only place I can find my files
It looks like the Dropbox forum staff don’t work weekends but hopefully this thread will be read on Monday and the issue will be logged as a fault and passed over to the developers for a speedy resol...490Views2likes1CommentRe: Photos folder/tab is empty & camera uploads is the only place I can find my files
So here’s where we’re at: Device 1 iPhone iOS 17.7 app v396.2.6 Device 2 iPad iOS 17.7 app v396.2.6 Web, windows laptop On all three of the above I have stuff showing in Camera uploads and Home b...508Views2likes0Comments