You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
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Babycog
Explorer | Level 4
Joined 10 months ago
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Re: "Sorry. Photos can't open this file because the format is currently unsupported..."
I disables Carbonite as suggested, and I was able to open photos again. The odd thing is, I've had Carbonite for years, and I was always able to open Dropbox photos before this recent inability.2.5KViews1like0CommentsRe: "Sorry. Photos can't open this file because the format is currently unsupported..."
Nancy, I do have Carbonite, but the orange dot means it will be backed up: It looks like the app version number is: 193.4.5594 - could that be right? The OS is Windows 11 Here is the bigger ...2.5KViews0likes2Comments"Sorry. Photos can't open this file because the format is currently unsupported..."
I am not able to open the hundreds of photos in my Dropbox. I get the following message: "Sorry. Photos can't open this file because the format is currently unsupported, or the file is corrupte...Solved2.9KViews0likes7Comments