Posts & RepliesRe: Wrong plan level. Subscribed to Plus, but says Basic. As I mentioned earlier the Dropbox responses are only to my @comcast.net account. The Dropbox Transaction Information site confirms that the [Removed as per Community Guidelines] is the account email...Re: Wrong plan level. Subscribed to Plus, but says Basic. Hi Megan, Sorry for the delay. In searching through the various sets of folders under Desktop I found Desktop/ H Stuart Cunningham/ AppData/ Dropbox/Dropbox (Old)/. Everything I was looking for is in...Re: Wrong plan level. Subscribed to Plus, but says Basic. The plan page shows Dropbox basic. The transaction ID shows Dropbox Plus. While I have 2 em-mail addresses the Dropbox account is only linked to one of them. I might add that when I went on Dropbox b...Wrong plan level. Subscribed to Plus, but says Basic. For several years I have subscribed to Dropbox Plus. When I tried sending a video file today Dropbox showed me as being on Dropbox Basic and said the file was too large. How do I get Dropbox to set m...