You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
I have logged onto my Dropbox account and all of my files are missing.
Hi, I have logged onto my Dropbox account and all of my files are missing. I have not been on in a couple of months and now everything is gone. I looked through deleted files and events. Nothing shows up. Is this something that can happen? What is the problem? They were definitely on this account.
Can't restore a deleted folder. Error: "There was a problem completing this request".
So I deleted a folder, but somehow dropbox deleted the one next to it. Now I can only find that deleted folder under: in the browser, its not in the deleted files part of it. Whenever i double click that folder, and try to restore it it says: There was a problem completing this request. I never touched this folder, dropbox bugged out and deleted the wrong one, and now i cant seem to restore it. Not in different browsers, not a teammate, nothing. Why does it also not show up in the deleted files part of dropbox?
Can't delete Dropbox folders; they reappear after deletion
I've tried to delete a few folders in my Dropbox, but every time I do they reappear shortly after I delete them. Shortly as in, I don't have time to go to the trash folder on my computer or the deleted files section on the Dropbox website to click and delete them. I've followed all the suggested solutions and nothing works. I've checked the permissions; they are all labeled "Only Me." So I should be able to delete them...nope. I've checked to see if it's still syncing; it is not. Many of the folders are from a range of 1 - 7 months ago. I've deleted everything in the deleted files folder on the Dropbox site, but those folders are never in there to be able to delete because they restore immediately. Tried to clear the cache, but the directions to use the command in the Finder on Mac did not work. A cache folder never appeared after I used Command + Shift + . (period). Checked previous versions to see which device is restoring the file; it's my computer. I still tried deleting it from other computers as well as my own...nothing. I tried contacting support, but it just gives me a chat box that links me back to the SAME articles I referenced for the previous steps. OR directs me to this Community Forum in which people are having the same issues as me. According to a couple of replies from the Dropbox Team, they can't go in and delete files from their end either. It's absolutely ridiculous. This is a newspaper and we use these folders (organized by date) to keep track of files for upcoming editions. I cannot delete, at this point 3 folders (up from 1 persistent one that I've been trying to delete for 7 MONTHS). It's getting cluttered and confusing in the Dropbox and it's becoming more of a hassle than anything. You never know when a file or folder is actually going to delete or not. What is even the point of having an application that only works when you need to add something, but not delete? Might as well use the Google Drive at this point.
More efficient method to share/unshare folders/files
Reviving this closed suggestion from two years ago. The current method of sharing folders is painfully slow, especially if you have a group of users where only certain users get access to certain folders. You have to go person-by-person to add, delete or change the type of access. Each time you submit, it takes several seconds to update one user. It is especially cumbersome when the members change frequently (people leave/join a group.) I suggest a "bulk" or "batch" method of changing sharing of folders using checkboxes or buttons. When you click on the share icon for a folder, it would bring up a popup window showing all existing share members, their options, and the ability to change attributes, and add new members. Here's a sample view of the window. The same technique can be used for files too.
