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I can't see my files, even though I upgraded.
Hello, I added several files yesterday on my new dropbox account. I had a message alerting me that Ive reached my basic capacity. I therefore paid to upgrade to a higher capacity but I still cannot see some pictures. How can I solve this problem please ? Many thanks ! NeïlaCan I download multiple starred images from the website?
I use the “star” feature as a way to quickly sort through images that have been automatically uploaded from my camera memory card and ensure that I have an easy way to find the ones that came out the clearest. But when I go to view all of the starred images, there is no way to quickly download them all at once or select groups of images to download. I have to do it one by one. It’s very time consuming."Smart" sync keeps downloading Online Only Files
I am growing increasingly frustrated with this so called "smart sync" feature Dropbox has recently introduced (or rather forced upon me). I have a number of files I've brought over to Dropbox using the finder on my Mac, that I have then marked as online only, in hopes that it would upload the files and then remove them from my local storage, which is limited. However Dropbox keeps randomly re-downloading the files to my system even after telling it that I want the files to be online only. This feature is supposed to "save hard disk space", which it does seem to do temporarily before it just starts downoading things again. It seems as though the only safe way to keep files from my drive is the old fashioned selective sync from preferences, but this is a backward way of working, especially when I want to have the folder show up on my local drive so I can bring files into it, but I may want those files to only live online. Has anyone found a solution to this abnormal behaviour (that, once again I might add, was forced on us as justification to increase the price of the paid service)?I'm having issues downloading a 45GB .mov video file.
Hi, I'm having issues downloading a 45gb .mov video file. Mac Mini 2023 Ventura 13.7 In the Dropbox App, when I double click on the file it says, 'The document could not be opened. Try your operation again. If that fails quit and relaunch..etc.' I've done that a number of times but it's still not working. The thing is, there are two other files in the folder which have downloaded successfully via the App. When I try and download the file from the web (multiple times) it always stops halfway through saying,'The network connection was lost.' Any ideas how to fix this would be greatly appreciated. Thanks.Report information that shows a file has been downloaded by intended recipient
I would like to suggest a report feature that shows the date (and time?) that a file has been downloaded by the intended recipient. This will help us keep track of the files that need to be downloaded as well as enable us to clean up our file directory.