Re: "That didn't work for some reason" error

Ceao · ‎07-24-2023

I have received a link for a file sent to me through email and when I try to open it brings an error message "That didn't work for some reason" What do I do to download the file?

Rich · ‎07-24-2023

@Ceao wrote:

I have received a link for a file sent to me through email and when I try to open it brings an error message "That didn't work for some reason" What do I do to download the file?

Contact the sender and ask them for a new link. If it continues, it could be something in the way the sender is creating the link, and they would need to reach out for assistance.

View solution in original post

Rich · ‎07-24-2023

@Ceao wrote:

I have received a link for a file sent to me through email and when I try to open it brings an error message "That didn't work for some reason" What do I do to download the file?

Contact the sender and ask them for a new link. If it continues, it could be something in the way the sender is creating the link, and they would need to reach out for assistance.

eze2 · ‎09-06-2023

How can I download the file

Jay · ‎09-06-2023

Hi @eze2, have you tried contacting the creator of the shared link to see if they can recreate the link to download the file?

Jay
Community Moderator @ Dropbox
dropbox.com/support

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DragonFull · ‎09-06-2023

The error rather stems from the fact of the supplier of this pilk itself, here the only right solution remains to contact them. I have had this happen a number of times and it turned out to be the reason why something was not working for me.