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problem about storage

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problem about storage

hamzaraxzy
New member | Level 2
‎05-23-2023 12:02 AM

Hi there, yesterday my storage 5TB was full then I deleted 1 TB folders but it still shows no space, so I can't do any sync. Do you have any idea What is the problem? Thank you

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Walter
Dropbox Staff
‎05-23-2023 12:51 AM

Hi there @hamzaraxzy, sorry to hear you're having issues with this.

 

Can you send us a screenshot of what your plan tab reports in regards to your quota and another one with the syncing error you're getting?

 

Thanks!

Walter
Community Moderator @ Dropbox
dropbox.com/support


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