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Hi,
Can someone help with this error please.. ".mp4 files can't be previewed from an archive file"
I could preview mp4 files for many years until now. Any ideas?
The video files are only small, 20MBs.
Thanks
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Hi Lori,
Please find a screenshot of the error attached. I use Chrome but the same thing happens on Safari and Firefox. I have tried allowing all cookies but it did not resolve the issue. I have been able to preview mp4 many times with Dropbox in the past. Thanks
Megan
Community Moderator @ Dropbox
dropbox.com/support
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Need help with something else? Ask me a question!
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Hi there!
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