You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
LaurieD
2 years agoExplorer | Level 3
Will docs I upload have working link's on viewer's end?
I see customer service/help is limited to subscribers.
I kind of get that, but I'm not ready to pay for a service that isn't going to function the way I need it to, and as of now, I'm it seems dropbox won't.
If I had real person guidance instead of a bot or a community, I'd get my answer quickly and would be ready to subscribe if it does function how I need.
Should anyone see this and have answers for me, the thing holding me back from subscribing is that I need to know that documents I upload will have working links on the viewer's end. It seems to me that's not possible in dropbox and from posts I've read in the Community that don't seem to get answers.
Any guidance on the hyperlink issue? Thanks!
- MarkSuper User II
As per the post you posted in they wont work on previews. They should, if they have been done correctly initially, work when downloaded - exactly the same as if you emailed the files.
- LaurieDExplorer | Level 3
Thanks.
How do you correctly make a hyperlink?
My situation is, I created a document in Canva (many documents), linked either text or images to a url, saved as pdf. When I access the downloaded Canva pdfs from my computer, the links are in tact and functioning.When I uploaded to dropbox, then downloaded from dropbox, they don't seem to work in that document.
Thanks for any guidance.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!