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Forum Discussion
weiskott
3 years agoHelpful | Level 6
Sync icons missing in the Dropbox folder in Finder
I recently had a new work desktop (Mac) deployed. While all my downloaded Dropbox files were successfully transferred, there are now no sync icons next to Dropbox files in Finder. I have never had th...
- 3 years ago
Hi weiskott, can you also try the following?
Click on the Apple logo located at the top-left of the screen.
Click on System Preferences.
Click on Extensions.
Click on Finder Extensions.
Only leave Dropbox Finder Integration ticked.
Once this is completed suggest to close the window.
Click one more time on the Apple logo at the top-left of the screen.
Click on Force Quit.
Look for Finder on the list.
Click on Finder then Relaunch.
Megan
Dropbox Staff
Hi weiskott, can you also try the following?
Click on the Apple logo located at the top-left of the screen.
Click on System Preferences.
Click on Extensions.
Click on Finder Extensions.
Only leave Dropbox Finder Integration ticked.
Once this is completed suggest to close the window.
Click one more time on the Apple logo at the top-left of the screen.
Click on Force Quit.
Look for Finder on the list.
Click on Finder then Relaunch.
kundrnik
9 months agoHelpful | Level 6
For anyone still experiencing the issue after following the above instructions —
You also need to quit Dropbox from the Menu Bar (and force-quit any Dropbox processes that don't automatically disappear from Activity Monitor after you've waited 20-30 seconds) in order to see these Dropbox in-Finder sync icons re-appear.
And then after Relaunching Finder, then re-open Dropbox.
Just tested this on macOS Sonoma 14.4 (23E214) :white_heavy_check_mark:
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