Send Signature in PNG

[Paulo Cotta]

I'm sending a PNG file (transparent background) with my signature, but dropbox is disregarding the transparency of the file

[Walter]

Hey @Paulo Cotta - sorry to hear you're having issues with this.

Could you send us a screenshot so that we can have a visual too?

Also, did you try clearing your browser's cache or using another browser since you first noticed this?

Keep me posted, Paulo. 

[Paulo Cotta]

See that it wasn't like a transparent background. He highlighted that the image is in PNG with a transparent background.
This in Chrome

_In the Edge browser the behavior is the same

[Walter]

Thanks for the screenshot @Paulo Cotta 

Can you also walk me through the steps you take to upload and share this file as well?