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Quality

Quality

Dirk9
Explorer | Level 4
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My .mov video has a much lower quality in Dropbox. Why? How can a avoid the loss? Thank you!
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Rich
Super User II
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@Dirk9 wrote:
My .mov video has a much lower quality in Dropbox. Why? How can a avoid the loss? Thank you!

If someone is viewing the video through the Dropbox website, they're viewing a transcoded preview of the original, with a lower quality and a shorter runtime (based on your account level). To view the video in its original quality it needs to be downloaded and viewed on a computer.

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Rich
Super User II
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@Dirk9 wrote:
My .mov video has a much lower quality in Dropbox. Why? How can a avoid the loss? Thank you!

If someone is viewing the video through the Dropbox website, they're viewing a transcoded preview of the original, with a lower quality and a shorter runtime (based on your account level). To view the video in its original quality it needs to be downloaded and viewed on a computer.

Dirk9
Explorer | Level 4
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Thank you for your kind help!
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    Dirk9 Explorer | Level 4
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    Rich Super User II
What do Dropbox user levels mean?