View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
@Dirk9 wrote:
My .mov video has a much lower quality in Dropbox. Why? How can a avoid the loss? Thank you!
If someone is viewing the video through the Dropbox website, they're viewing a transcoded preview of the original, with a lower quality and a shorter runtime (based on your account level). To view the video in its original quality it needs to be downloaded and viewed on a computer.
@Dirk9 wrote:
My .mov video has a much lower quality in Dropbox. Why? How can a avoid the loss? Thank you!
If someone is viewing the video through the Dropbox website, they're viewing a transcoded preview of the original, with a lower quality and a shorter runtime (based on your account level). To view the video in its original quality it needs to be downloaded and viewed on a computer.
Hi there!
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