Problem playing phone call recording from Call Recorder ACR

[Sidney S.1]

I have Call Recorder ACR app on my mobile phone. I've linked to Dropbox to store my phone recordings. They appear in Dropbox after each call but I can't get them to play on Windows Media Play although it supposedly supports 3GP and MP4, both of which I've tried. Any suggestions?

[ChahatRaj]

I tried playing those clips using VLC but still unable to play. VLC is showing errors. Tried changing the formats too.

[calledhandid]

hey I am late but for solving the problem, how about change video fromat?

[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]