Re: No option to share folder with editing permissions

silvi3 · ‎04-05-2022

My colleague has a pro account and is trying to share a folder with me, but she only gets the option to share a viewable copy, not editable.

Megan · ‎01-11-2023

Hi @Alison12345, keep in mind that there's no way to share a folder that already contains a shared folder.

That could be the culprit of your problem. If you'd like to give them read-write access to the parent folder instead, you can unshare the subfolder, and then share the parent folder.

Megan
Community Moderator @ Dropbox
dropbox.com/support

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View solution in original post

silvi3 · ‎04-05-2022

[Removed as per Community Guidelines]

Jay · ‎04-05-2022

Hi @silvi3, thanks for posting today!

It seems like they're trying to share a link to a folder, which is only possible as a view-only link.

In order to share a folder to you, they need to follow these steps.

Keep me updated with any progress!

Jay
Community Moderator @ Dropbox
dropbox.com/support

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silvi3 · ‎04-05-2022

Hi Jay,

Those are the steps we have been trying. We're not even given an option to share - the only option is for read only. I have been searching for troubleshooting options for this and haven't found anything which is why I'm posting. Thanks, Silvi

Mark · ‎04-05-2022

Can you share a screenshot @silvi3 ?

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silvi3 · ‎04-05-2022

Mark · ‎04-05-2022

Can you try doing it at the website instead? Does that work?

Are you in a Business Plan? Have you checked with Admin to see if sharing is disabled on your account

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silvi3 · ‎04-05-2022

She has a pro account

Yes have tried website - doesn't work

She can share other folders, just not the one we need to share access to. It is a large project file with nested folders

Hannah · ‎04-08-2022

Hey @silvi3, thanks for the info and the screenshots!

Is it possible that the folder your colleague is trying to share, contains other folders that are already shared with other people?

If that's the case, she won't be able to share that folder with edit permissions.

See this article for more info and workarounds.

Hannah
Community Moderator @ Dropbox
dropbox.com/support

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Alison12345 · ‎01-10-2023

Hi this article does not really help, any other suggestions? I am having the same issue. Do I need to un-share the sub-folders? Do I need to share each sub folder with all the same people? This would’ve very tedious…! Thank you!!