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My files say that they are locked. What does this mean?

My files say that they are locked. What does this mean?

Jules7
New member | Level 2

My  files on Dropbox are saying locked but I donot have them locked never password protected 

1 Reply 1

Megan
Dropbox Staff

Hey there, @Jules7, I hope you're doing well! 

 

Which platform do you use when trying to access your files (website, mobile or desktop app) ?

 

What type of files are you talking about, and what is the error that you're getting on your end?

 

Let me know more, and we'll take it from there! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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