Issues with videos not playing on my computer

TheDIYBaddie

Hi,

I am having some issues with my videos. When I want to play them, it only plays the audio and asks me to convert to MP4. I went back into my DB and saved all videos to MP4, but still it wont show. What is wrong and why is it not working? I need my videos to be automatically available as MP4 so if DP cannot do that, then I have to cancel my subscription as it is not helping me at all. Can anyone help?

Mark

Dropbox is not a video editing system. Dropbox is a sycning system. It sync's exactly what files you put on it. You need to make sure that what is uploaded is playable. If it isnt then the codec/software on the device you are trying to play it on isnt available/installed or correct. Updating that may help.

- - - -

Did this post help you? If so please mark it for some Kudos below.

Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.

Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible!

Issues with videos not playing on my computer

Issues with videos not playing on my computer

Top contributors to this post