cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Musicians, convert your MuseScore files to PDF to play music on the go! Learn more here.

View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

I uploaded files through the app, but when I open my account online nothing is there.

I uploaded files through the app, but when I open my account online nothing is there.

SecondNature
New member | Level 2

I am new to DropBox.  I have the Basic Membership.  The other day, I entered in some files to DropBox via the web site.  Today when I opened it up to do more work creating my file heirarchy....there is nothing there!

When I go to my DropBox on Windows, the information is there.  Shouldnt I be able to see it on the web version?

 

 

Thanks

 

Karla 

1 Reply 1

Mark
Super User II

Is Dropbox running on your machine @SecondNature ? Have a look at the icon on the status bar on the computer and see what it says?

 

Easy way to check then if its connected is to the account is add a file online - does it appear on the computer? If not you are almost certainly using 2 different log ons.


 


:penguin::penguin: - :penguin: - :penguin: - :penguin:


Heart Did this post help you? If so please mark it for some Kudos below. 


:white_check_mark: Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.


:arrows_counterclockwise: Did this post not resolve your issue? If so please give us some more information so we can try and help - please remember we cannot see over your shoulder so be as descriptive as possible! 


 

Need more support?
Who's talking

Top contributors to this post

  • User avatar
    Mark Super User II
What do Dropbox user levels mean?