I received a file transfer but there is an error when I try to download it.

[Lhegba]

I recieved files and when I go to the dropbox email to download them all i get is "Error
No podemos encontrar la página que buscas." (Error - we cant find the page you are looking for) .
But the email is a dropbox email telling me to download the files that i recieved

[Megan]

Hey @Lhegba, welcome to our Community! 

Have you tried accessing the email, and opening these files using a different browser, by any chance?

Could you kindly send me a screenshot of the error message that you mentioned, in order for me to have a visual?

Keep me posted!