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Lhegba's avatar
Lhegba
New member | Level 2
2 years ago

I received a file transfer but there is an error when I try to download it.

I recieved files and when I go to the dropbox email to download them all i get is "Error No podemos encontrar la página que buscas." (Error - we cant find the page you are looking for) . But the em...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey Lhegba, welcome to our Community! 

 

Have you tried accessing the email, and opening these files using a different browser, by any chance?

 

Could you kindly send me a screenshot of the error message that you mentioned, in order for me to have a visual?

 

Keep me posted! 

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