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Forum Discussion

officeemployee205's avatar
officeemployee205
Explorer | Level 3
2 years ago

How to turn on 'open in - Finder'

Some of my team members can't view the open in - finder  tab. I want everyone to have this ability so when people share links with each other they can quickly switch to Finder and sync and item. 

 

They're all signed into the Dropbox app as well as the Finder Dropbox so I'm not sure why I can see this and they can't. 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi officeemployee205, thanks for bringing this to our attention.

     

    In order for the Open button to display the correct options, you'd need to follow the info in this article.

     

    Keep me updated with any progress!

    • officeemployee205's avatar
      officeemployee205
      Explorer | Level 3

      Unfortunately non of these are applicable to our issue. They're meeting system requirements, the app is running on their computer, there aren't any anti virus blockers in the way, they're signed into the correct account, and it's linking to something they have access to if they were go start outside of our folder structure in dropbox in Finder and follow the path all the way to the item.

       

      I want to make this easier by them getting a link directly to the file they need and then being able to open it in Finder rather than have to start at the outside of the folder structure and have to go digging for the file. 

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff

        It wouldn't work with shared links, since they're not tied to that user's account. 

         

        The Open in Finder option only applies to users when accessing files in their own Dropbox account via the site.