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jennikeast's avatar
jennikeast
Explorer | Level 3
7 years ago

How do I unsync Dropbox from Ms Word so documents don't automatically download into Dropbox?

How do I unsync Dropbox from Ms Word so documents don't automatically download into Dropbox? I contacted Dropbox in frustration but they wouldn't help me as they said it was an "MS Word problem." However, I NEVER set up or changed any settings on MS Word that would authorize this automatic download of documents to Dropbox!

 

Basically, I don't want ANY thing downloaded (photos, docs, screen captures, etc) that I don't specify on an individual basis.  (Though I don't mind if Sreenshots are turned on.)

 

So, does anyone know where in MS Word I can find and then change this setting? I feel like Dropbox has taken over my computer!

 

 

  • Hi jennikeast, It seems to me that you using MS Word on Windows or Mac, and saving the files inside Dropbox folder.  Note that anything you save inside your Dropbox folder will be synced. The default location for Dropbox in windows is C:\Users\UserName\Dropbox. In case you are using a Mac, it is /Users/UserName/Dropbox. If you do not want to sync certain files, you should save them in a different location than the Dropbox location. 

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    Great question jennikeast & thanks for checking in with us on the Dropbox Community about it, welcome aboard! 
     
    You may keep in mind that the “Add a place” option is within your MS Word application & you can remove it if you go to the Word settings (note: I’m just referencing an online resource to send you the steps below):
     
    1. Tap the arrow in the top left, then tap Open.
    2. Tap Add a Place.
    3. Unselect Dropbox.
    That should do the trick for you, though as this setting is within Word, maybe you’ll need to contact their Support team for further assistance in case you may need to dig deeper, as it could be a different setting that has triggered the behavior. 
     
    I hope this is helpful to you & I’m always here, so please let me know how you’d like us to proceed on this discussion. Happy Friday! 
    • jennikeast's avatar
      jennikeast
      Explorer | Level 3

      Thanks for this; however, I have no idea of what "arrow" you're referring to.  Are you talking about Dropbox?  If so, there isn't any arrow on the left—just the Dropbox symbol.  If you're referring to MS Word, I also don't know what arrow  you'd be referring to.

       

      If you could be more specific, I'd appreciate it. 

       

      Thanks!

  • Elixir's avatar
    Elixir
    Star | Level 19

    Hi jennikeast, It seems to me that you using MS Word on Windows or Mac, and saving the files inside Dropbox folder.  Note that anything you save inside your Dropbox folder will be synced. The default location for Dropbox in windows is C:\Users\UserName\Dropbox. In case you are using a Mac, it is /Users/UserName/Dropbox. If you do not want to sync certain files, you should save them in a different location than the Dropbox location. 

    • jennikeast's avatar
      jennikeast
      Explorer | Level 3

      Apparently this is the case. But I don't have Dropbox as an automatic "Save As" default, so I'm wondering how this could happen?

       

      For example, I have numerous folders with variations of the folder name "Disney." Before Dropbox (and for that matter, iCloud), I only had one option: My Documents on my Mac. Now it appears I will always have to click on "Save as" on any document I've just created to make sure it's going exactly where I want it (which 90% of the time will be under Documents vs. Dropbox or iCloud.  Rather annoying I have to say!

       

      When I discovered that several articles that I just wrote about Disneyland ended up in Dropbox Disney folder (which should only have my images that I will end up sharing with my editor), I had to immediately figure out a way to move them out of there and into my Disney folder in Documents.  Turns out, there's no easy way to do that.  Dropbox, from what I can tell, won't allow you to Move a Folder to a folder outside of Dropbox (onto my computer). Instead, I have to download those articles, then open up another Finder window and drag them to the correct Disney folder in my Documents.

       

      Whew!  Talk about a real time waster.  (Not to mention having to REMEMBER each and every time to check and make sure I'm not saving something in Dropbox that I don't want to.  Ugh.

       

      Anyway, thanks for your help on this.  Hopefully the problem is solved,  unless you have something else to add that might be helpful to me in this regard?

       

      :)

       

       

      • Jane's avatar
        Jane
        Icon for Dropbox Staff rankDropbox Staff
        Thanks for looping back with us here jennikeast, I hope you’ve had a great Monday so far! 
         
        The arrow mentioned above is within Word, though based on a test I run on my end, it’s not necessary to tap it in order to follow the steps listed above. Since the steps I referenced are taken from Microsoft’s site, your view may slightly vary, depending on the your Word version &c. If you run a google-search though, you’ll be able to find the relevant resources, that’ll help you remove Dropbox as a “Save” location. 
         
        Anyhow, at this point I’d agree with Elixir’s point, since, based on your description you’ve set the Dropbox folder to be the default “Save as” option within your Word settings, so you’d have to go to the Advanced section & modify the default behavior to your preferred one. 
         
        Hopefully if you’ve already checked within Microsoft’s help pages, this should now be resolved, though we’re always here in case you may need more Dropbox tips & tricks. Hope you have a beautiful week ahead! :slight_smile:

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How do I unsync Dropbox from Ms Word so documents don't automatically download into Dropbox? I contacted Dropbox in frustration but they wouldn't help me as they said it was an \"MS Word problem.\" However, I NEVER set up or changed any settings on MS Word that would authorize this automatic download of documents to Dropbox!

 

Basically, I don't want ANY thing downloaded (photos, docs, screen captures, etc) that I don't specify on an individual basis.  (Though I don't mind if Sreenshots are turned on.)

 

So, does anyone know where in MS Word I can find and then change this setting? I feel like Dropbox has taken over my computer!

 

 

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How do I unsync Dropbox from Ms Word so documents don't automatically download into Dropbox? I contacted Dropbox in frustration but they wouldn't help me as they said it was an \"MS Word problem.\" However, I NEVER set up or changed any settings on MS Word that would authorize this automatic download of documents to Dropbox!

 

Basically, I don't want ANY thing downloaded (photos, docs, screen captures, etc) that I don't specify on an individual basis.  (Though I don't mind if Sreenshots are turned on.)

 

So, does anyone know where in MS Word I can find and then change this setting? I feel like Dropbox has taken over my computer!

 

 

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How do I unsync Dropbox from Ms Word so documents don't automatically download into Dropbox?","moderationData":{"__ref":"ModerationData:moderation_data:277762"},"body":"
Great question jennikeast & thanks for checking in with us on the Dropbox Community about it, welcome aboard! 
\n
 
\n
You may keep in mind that the “Add a place” option is within your MS Word application & you can remove it if you go to the Word settings (note: I’m just referencing an online resource to send you the steps below):
\n
 
\n
    \n
  1. Tap the arrow in the top left, then tap Open.
  2. \n
  3. Tap Add a Place.
  4. \n
  5. Unselect Dropbox.
  6. \n
\n
That should do the trick for you, though as this setting is within Word, maybe you’ll need to contact their Support team for further assistance in case you may need to dig deeper, as it could be a different setting that has triggered the behavior. 
\n
 
\n
I hope this is helpful to you & I’m always here, so please let me know how you’d like us to proceed on this discussion. Happy Friday! 
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Thanks for this; however, I have no idea of what \"arrow\" you're referring to.  Are you talking about Dropbox?  If so, there isn't any arrow on the left—just the Dropbox symbol.  If you're referring to MS Word, I also don't know what arrow  you'd be referring to.

 

If you could be more specific, I'd appreciate it. 

 

Thanks!

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Hi jennikeast, It seems to me that you using MS Word on Windows or Mac, and saving the files inside Dropbox folder.  Note that anything you save inside your Dropbox folder will be synced. The default location for Dropbox in windows is C:\\Users\\UserName\\Dropbox. In case you are using a Mac, it is /Users/UserName/Dropbox. If you do not want to sync certain files, you should save them in a different location than the Dropbox location. 

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Apparently this is the case. But I don't have Dropbox as an automatic \"Save As\" default, so I'm wondering how this could happen?

 

For example, I have numerous folders with variations of the folder name \"Disney.\" Before Dropbox (and for that matter, iCloud), I only had one option: My Documents on my Mac. Now it appears I will always have to click on \"Save as\" on any document I've just created to make sure it's going exactly where I want it (which 90% of the time will be under Documents vs. Dropbox or iCloud.  Rather annoying I have to say!

 

When I discovered that several articles that I just wrote about Disneyland ended up in Dropbox Disney folder (which should only have my images that I will end up sharing with my editor), I had to immediately figure out a way to move them out of there and into my Disney folder in Documents.  Turns out, there's no easy way to do that.  Dropbox, from what I can tell, won't allow you to Move a Folder to a folder outside of Dropbox (onto my computer). Instead, I have to download those articles, then open up another Finder window and drag them to the correct Disney folder in my Documents.

 

Whew!  Talk about a real time waster.  (Not to mention having to REMEMBER each and every time to check and make sure I'm not saving something in Dropbox that I don't want to.  Ugh.

 

Anyway, thanks for your help on this.  Hopefully the problem is solved,  unless you have something else to add that might be helpful to me in this regard?

 

:)

 

 

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Thanks for looping back with us here jennikeast, I hope you’ve had a great Monday so far! 
\n
 
\n
The arrow mentioned above is within Word, though based on a test I run on my end, it’s not necessary to tap it in order to follow the steps listed above. Since the steps I referenced are taken from Microsoft’s site, your view may slightly vary, depending on the your Word version &c. If you run a google-search though, you’ll be able to find the relevant resources, that’ll help you remove Dropbox as a “Save” location. 
\n
 
\n
Anyhow, at this point I’d agree with Elixir’s point, since, based on your description you’ve set the Dropbox folder to be the default “Save as” option within your Word settings, so you’d have to go to the Advanced section & modify the default behavior to your preferred one. 
\n
 
\n
Hopefully if you’ve already checked within Microsoft’s help pages, this should now be resolved, though we’re always here in case you may need more Dropbox tips & tricks. Hope you have a beautiful week ahead! :slight_smile:
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