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jennikeast's avatar
jennikeast
Explorer | Level 3
7 years ago

How do I unsync Dropbox from Ms Word so documents don't automatically download into Dropbox?

How do I unsync Dropbox from Ms Word so documents don't automatically download into Dropbox? I contacted Dropbox in frustration but they wouldn't help me as they said it was an "MS Word problem." How...
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  • Elixir's avatar
    Elixir
    7 years ago

    Hi jennikeast, It seems to me that you using MS Word on Windows or Mac, and saving the files inside Dropbox folder.  Note that anything you save inside your Dropbox folder will be synced. The default location for Dropbox in windows is C:\Users\UserName\Dropbox. In case you are using a Mac, it is /Users/UserName/Dropbox. If you do not want to sync certain files, you should save them in a different location than the Dropbox location. 

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Great question jennikeast & thanks for checking in with us on the Dropbox Community about it, welcome aboard! 
 
You may keep in mind that the “Add a place” option is within your MS Word application & you can remove it if you go to the Word settings (note: I’m just referencing an online resource to send you the steps below):
 
  1. Tap the arrow in the top left, then tap Open.
  2. Tap Add a Place.
  3. Unselect Dropbox.
That should do the trick for you, though as this setting is within Word, maybe you’ll need to contact their Support team for further assistance in case you may need to dig deeper, as it could be a different setting that has triggered the behavior. 
 
I hope this is helpful to you & I’m always here, so please let me know how you’d like us to proceed on this discussion. Happy Friday! 
  • jennikeast's avatar
    jennikeast
    Explorer | Level 3
    7 years ago

    Thanks for this; however, I have no idea of what "arrow" you're referring to.  Are you talking about Dropbox?  If so, there isn't any arrow on the left—just the Dropbox symbol.  If you're referring to MS Word, I also don't know what arrow  you'd be referring to.

     

    If you could be more specific, I'd appreciate it. 

     

    Thanks!

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