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Files are supported but something went wrong

Files are supported but something went wrong

MrSuddenJoy
Helpful | Level 6

Im getting this message when trying to open .docx document that has been created by me some 30 minutes ago.

Please see this screengrab 

1 Accepted Solution

Accepted Solutions

Walter
Dropbox Staff

Hi there @MrSuddenJoy - sorry to hear about this.

 

Could you please clear your browser's cache or try another browser and let us know how it goes?

 

Thanks so much!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
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View solution in original post

3 Replies 3

Walter
Dropbox Staff

Hi there @MrSuddenJoy - sorry to hear about this.

 

Could you please clear your browser's cache or try another browser and let us know how it goes?

 

Thanks so much!


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

MrSuddenJoy
Helpful | Level 6

@WalterClearing cache helped. Thanks.

Walter
Dropbox Staff

Happy to hear that @MrSuddenJoy 

 

See you around the Community and have a lovely weekend! 


Walter
Community Moderator @ Dropbox
dropbox.com/support


Heart Did this post help you? If so, give it a Like below to let us know.
:arrows_counterclockwise: Need help with something else? Ask me a question!
:pushpin: Find Tips & Tricks Discover more ways to use Dropbox here!
:arrows_counterclockwise: Interested in Community Groups? Click here to join

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    Walter Dropbox Staff
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    MrSuddenJoy Helpful | Level 6
What do Dropbox user levels mean?