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I have received a link to a dropbox file but when I click on it, I get the message 'This File is too big to preview'
Hey @lhub
If you're seeing the error message This file is too big to preview, it's because Dropbox sets a limit on the size of files that can preview on dropbox.com. The file you're trying to preview exceeds this limit.
You can resolve it by downloading the file to view it.
Hope this helps!
Ed G
Community Manager @ Dropbox
https://dropbox.com/support
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Hey @lhub
If you're seeing the error message This file is too big to preview, it's because Dropbox sets a limit on the size of files that can preview on dropbox.com. The file you're trying to preview exceeds this limit.
You can resolve it by downloading the file to view it.
Hope this helps!
Ed G
Community Manager @ Dropbox
https://dropbox.com/support
Did this post help you? If so please mark it for some Kudos below.
Did this post fix your issue/answer your question? If so please press the 'Accept as Solution' button to help others find it.
Still stuck? Ask me a question! (Questions asked in the community will likely receive an answer within 4 hours!)
But can I still share it?
Jane
Community Moderator @ Dropbox
dropbox.com/support
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Thanks!
Hi there!
If you need more help you can view your support options (expected response time for a ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
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