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harper441's avatar
harper441
New member | Level 2
9 months ago

Failing to download the 210gb file

Hi Guys, There is issue in downloading a file that I addedd/uploaded on 30th june on my fropbox account. As I have accidentally deleted that file from my ssd but luckily I have uploaded the same f...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
9 months ago

Hey harper441 - sorry to hear you're having issues with this.

 

Could you clear your browser's cache, and/or try an incognito window with no extensions or plugins running and let me know how it goes?

 

Thanks!

harper441's avatar
harper441
New member | Level 2
9 months ago

will try that and let you know...

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Take your time harper441 

     

    Also note that if you're using the desktop app on a computer, it would be easier for this file to sync down to your device.

     

    In any case, please keep me posted! 

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