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Dropbox on web browser - can't access files.

Dropbox on web browser - can't access files.

Tandangotom
New member | Level 2

I can log in to my personal Dropbox on Google Chrome but when I click on a folder it cycles for a while and then returns to the root directory.  It says' There was a problem with your request'. Anyone encountered this before? I'm on a Basic Plan.

 

1 Reply 1

Megan
Dropbox Staff

Hey @Tandangotom, let's jump right into this!

 

Did you notice this behavior on a specific browser, or multiple ones? I'm asking, because I'd like to check if this is browser-specific or not. 

 

If I were you, I'd also check an incognito tab without any active plug-ins, just to see if you get the same thing there. 

 

Let me know of the results! 


Megan
Community Moderator @ Dropbox
dropbox.com/support


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